Megabus Reviews

3.0

38% would recommend to a friend

(37 total reviews)
avatar

Dale Moser

36% approve of CEO

43% positive business outlook

Megabus has an employee rating of 3.0 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Megabus employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

37 reviews
5.0
May 14, 2024
Recommend
CEO approval
Business outlook

Pros

nice work enviornment and people

Cons

longer hours and customer service

2.0
Apr 16, 2016

Terminal Manager

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great in terms of overall employee empowerment, with the ability to make your own schedule. Enjoyed working with Terminal staff, customer service and drivers.

Cons

Inability for growth, worked there for 13 years, started as a baggage handler up to Assistant Operations Manager. 0Only moved up as per hiring binge as to accommodate new merger at Terminal, to be handling the daily operations whilet getting paid less then the people that you manage. Put into a management position, fine, but teach me something new instead of being the gopher for the staff who have entitlement issues, (they know they get paid more then you, so they don't respect you). On another note, they got benefits right from the start, while others (customer service) who have been there longer make a lot less and no benefits. They were told they could note apply for the position of ticketing agent as they would be getting paid a lot less, and not to bother because we don't want you to go there as we need you where you are. Customer Service are also baggage handlers. Customer Service deals with everything at the terminal, while ticket agents sell tickets. Guess who does more work? Maybe ticket agents get paid more to deal with money and nothing else. Why not make everyone equal in pay then? Not in the budget? I guess it's our own fault for staying for so long, but the work life balance is what kept us. Thanks for listening.

2.0
Jan 15, 2016
Recommend
CEO approval
Business outlook

Pros

The pay is good compared to how many days you have to work. Equipment is newer but not always maintained the way it needs to be. Things break and won't get fixed because it's "not important" or "not a DOT issue"

Cons

You have to stay in a dump motel when you do your runs to Miami. The stops through Tampa are the WORST, ghetto people always starting problems. Lack of help for extremely busy areas. You have to load all luggage and fight off the wolves in the ghetto stops.

Viewing 1 - 3 of 37 Reviews

Glassdoor has 42 Megabus reviews submitted anonymously by Megabus employees. Read employee reviews and ratings on Glassdoor to decide if Megabus is right for you.