MasterControl Reviews | Glassdoor.ca

MasterControl Reviews

Updated Jul 5, 2019

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Found 54 reviews

4.4
StarStarStarStarStar
Rating TrendsRating Trends
87%
Recommend to a Friend
96%
Approve of CEO
Jon Beckstrand
46 Ratings
Pros
  • "good culture, good people, good work life balance(in 14 reviews)

  • "There's a great company culture here, there a tons of great people to work with(in 8 reviews)

Cons
  • "(in 4 reviews)

  • "There technically is a matching 401k, but to have the employer contribute, you'll need to pay part of your health insurance premium(in 3 reviews)

More Pros and Cons
  1. Helpful (1)

    "Run don't walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MasterControl full-time for more than a year

    Pros

    Good Benefits, Co-workers are nice.

    Cons

    No decisions are made without having to go through ton meetings and even then no one has the authority to make any sort of decision. It just goes up the chain to a black hole.

    Advice to Management

    Grow a backbone and make a decision.

    MasterControl2019-07-05
  2. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer - III in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for less than a year

    Pros

    - Culture - Great Benefits - Fitness Clubs - Employee events - Working with a diverse set of technologies - Work/Life balance - Snacks and drinks

    Cons

    - 401k contributions could be better, but this is being improved.

    MasterControl2019-05-17
  3. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for more than 5 years

    Pros

    MasterControl has been one of the best companies I have worked for. Executive management takes employee feedback seriously, attempts to explain and communicate all changes thoroughly, and is genuinely interested in their employees. There is a strong business plan that executive management has been clear in communicating and has followed as closely as is reasonable. The product development has continued to improve...

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    Cons

    Health Insurance is free, but has a high deductible.

    MasterControl2019-04-04
  4. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time

    Pros

    Flexibility, Autonomy, responsibility, opportunity to take on more and more.

    Cons

    Lack of European level benefits

    MasterControl2019-03-25
  5. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MasterControl full-time

    Pros

    good culture, good people, good work life balance

    Cons

    Some backward and confusing direction from too many "leaders" in certain areas

    Advice to Management

    Some areas have too many learship positions creating conflicting direction

    MasterControl2019-03-21
  6. Helpful (1)

    "Great Company with great outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for more than 10 years

    Pros

    Great Work Life balance Good Values played out at the C Level especially by HR and CEO Great growth Chairman is not for everyone, however he is forward thinking and very amusing if you do not take his jibes to heart.

    Cons

    Benefits poor in comparison to other companies in the area Pay has not kept up with the current market rates in the area Direction and communications are hit and miss Too many assumptions made with a real lack of market research Too much of an insular US mindset for a Global company No diverisity in leadership Leadership are all from the US with little knowledge of the outside world and believe the rest of the...

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    Advice to Management

    If you want to truely compete for the best people in Utah's new silicon valley as a global company get some diversity and international people in your top ranks. Create goals backed by market research not just believing the shiny new VPs finger in the air. Address the real security concerns whilst moving into hostile territories. Show some real respect to those who have invested their time to create a global company.

    MasterControl2019-02-28
  7. Helpful (1)

    "Great Company! Great Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Account Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for more than 3 years

    Pros

    Culture, Management, free food, there are a lot of extracurricular activities going on all the time whether its a group getting together to run, or bike to work, or even the three ping-pong tables on site. Always something going one.

    Cons

    The software is difficult to learn and become an expert on.

    MasterControl2019-02-04
  8. "Amazing Company"

    StarStarStarStarStar
      Current Employee - Accountant in North Salt Lake, UT
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at MasterControl full-time for more than a year

      Pros

      Food all day every day! pay is competitive. People are awesome!

      Cons

      heavy workload can be overwhelming at times

      Advice to Management

      Hire faster. Company is growing too fast

      MasterControl2019-01-11
    • Helpful (3)

      "Prep for a firehose"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Technical Support Engineer in Cottonwood Heights, UT
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at MasterControl full-time for less than a year

      Pros

      Good benefits package and kind people. It’s a fun culture and they try to make their employees feel valued.

      Cons

      There is so much to learn and they have onboarding processes in their infancy. Prep to be confused for months before you start to feel comfy.

      Advice to Management

      Invest heavily In operations. You have a lot of undocumented and untransferrable process knowledge.

      MasterControl2018-08-12
    • Helpful (1)

      "Good, but needs work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I have been working at MasterControl full-time

      Pros

      Benefits People Autonomy It's a decent company that wants to do the best they can.

      Cons

      Onboarding Dated Processes During the interview and hiring process there were many times I felt left in the dark and did not know what was going on. Once hired there was no specific onboarding process. It took me many months before I even really knew what my specific duties were and how to complete them satisfactorily, and even then it has been a pretty consistent "That's not quite what we meant....we wanted it this...

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      Advice to Management

      Growing pains are always difficult. Keep trying to be adaptable and keep giving your employees the power to make suggestions and enact good change.

      MasterControl2018-08-13
    Found 54 reviews