MasterControl Reviews | Glassdoor.ca

MasterControl Reviews

Updated 2 Nov 2019

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4.5
89%
Recommend to a Friend
97%
Approve of CEO
MasterControl CEO Jon Beckstrand (no image)
Jon Beckstrand
49 Ratings
Pros
  • "good culture, good people, good work life balance(in 16 reviews)

  • "There's a great company culture here, there a tons of great people to work with(in 8 reviews)

Cons
  • "Health Insurance is free, but has a high deductible(in 4 reviews)

  • "There technically is a matching 401k, but to have the employer contribute, you'll need to pay part of your health insurance premium(in 4 reviews)

More Pros and Cons
  1. "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for more than a year

    Pros

    Management invests in their employees Great compensation Truly fulfilling work Keep a good work/life balance Work from home two days a week Fun social events & parties

    Cons

    Sometimes policies for the engineering team aren't very straight forward. Not a huge problem though. Overall I have no substantial complains.

    MasterControl2019-11-03
  2. Helpful (1)

    "Best culture of any company I have ever worked for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Owner in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for less than a year

    Pros

    10/10 Sr leadership and culture. You cannot beat this place when it comes to culture and upper management.

    Cons

    The Health Insurance is expensive and just going to the instacare is $300

    Advice to Management

    None at all

    MasterControl2019-09-18
  3. Helpful (1)

    "Unicorn in the Valley"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer Intern in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl part-time for less than a year

    Pros

    The company culture is absolutely amazing. Everyone is extremely helpful and non-toxic. Treated like a peer from day one of onboarding even as an intern who is still in college. Company puts a ton of effort in when it comes to company wide training. I haven't felt any micro-management on my side. Great work-life balance. The company makes sure to always stay open to feedback at any level.

    Cons

    As a developer intern, the onboarding process was a bit overwhelming in terms of company trainings that one had to attend. Also, there was a lack of structure initially when it came to introducing the interns to the codebase. It seemed as if every team had their own approach to this.

    Advice to Management

    Keep doing what you guys are doing, you guys are great!

    MasterControl2019-09-15
  4. Helpful (1)

    "Run don't walk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in Salt Lake City, UT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at MasterControl full-time for more than a year

    Pros

    Good Benefits, Co-workers are nice.

    Cons

    No decisions are made without having to go through ton meetings and even then no one has the authority to make any sort of decision. It just goes up the chain to a black hole.

    Advice to Management

    Grow a backbone and make a decision.

    MasterControl2019-07-05
  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Engineer - III in Cottonwood Heights, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for less than a year

    Pros

    - Culture - Great Benefits - Fitness Clubs - Employee events - Working with a diverse set of technologies - Work/Life balance - Snacks and drinks

    Cons

    - 401k contributions could be better, but this is being improved.

    MasterControl2019-05-17
  6. Helpful (1)

    "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for more than 5 years

    Pros

    MasterControl has been one of the best companies I have worked for. Executive management takes employee feedback seriously, attempts to explain and communicate all changes thoroughly, and is genuinely interested in their employees. There is a strong business plan that executive management has been clear in communicating and has followed as closely as is reasonable. The product development has continued to... improve with new SDLC process. Everyone is very pleasant to work with and there is a strong community/team mentality in addressing and resolving issues. Finger pointing is done at a problem/lack of resources as opposed to a peer to peer blame session. HR bends over backwards to foster a positive company culture between multiple "spirit days" like Pi day, Movie Days, Chocolate Fondue Fountains for Valentine's Day. There is a great snack program with different offerings on each floor to encourage different departments to interact with one another. Competitive pay with fully paid insurance premiums for your entire family. Decent PTO that increases with tenure. Partially paid maternity leave (plus some paid secondary caregiver leave)

    Show More

    Cons

    Health Insurance is free, but has a high deductible.

    MasterControl2019-04-04
  7. "Great Employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time

    Pros

    Flexibility, Autonomy, responsibility, opportunity to take on more and more.

    Cons

    Lack of European level benefits

    MasterControl2019-03-25
  8. Helpful (1)

    "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at MasterControl full-time

    Pros

    good culture, good people, good work life balance

    Cons

    Some backward and confusing direction from too many "leaders" in certain areas

    Advice to Management

    Some areas have too many learship positions creating conflicting direction

    MasterControl2019-03-21
  9. Helpful (1)

    "Great Company with great outlook"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for more than 10 years

    Pros

    Great Work Life balance Good Values played out at the C Level especially by HR and CEO Great growth Chairman is not for everyone, however he is forward thinking and very amusing if you do not take his jibes to heart.

    Cons

    Benefits poor in comparison to other companies in the area Pay has not kept up with the current market rates in the area Direction and communications are hit and miss Too many assumptions made with a real lack of market research Too much of an insular US mindset for a Global company No diverisity in leadership Leadership are all from the US with little knowledge of the outside world and believe the rest of... the world works just like the US. Lack of security awareness for important customers

    Show More

    Advice to Management

    If you want to truely compete for the best people in Utah's new silicon valley as a global company get some diversity and international people in your top ranks. Create goals backed by market research not just believing the shiny new VPs finger in the air. Address the real security concerns whilst moving into hostile territories. Show some real respect to those who have invested their time to create a global... company.

    Show More
    MasterControl2019-02-28
  10. Helpful (1)

    "Great Company! Great Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Account Manager in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at MasterControl full-time for more than 3 years

    Pros

    Culture, Management, free food, there are a lot of extracurricular activities going on all the time whether its a group getting together to run, or bike to work, or even the three ping-pong tables on site. Always something going one.

    Cons

    The software is difficult to learn and become an expert on.

    MasterControl2019-02-04
Found 57 reviews