Does Markerstudy Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Markerstudy Group employees rate their compensation and benefits as 2.0 out of 5. Find out more about salaries and benefits at Markerstudy Group. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Markerstudy Group?

22% of Markerstudy Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Markerstudy Group 2.9 out of 5 for work life balance, 2.2 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Markerstudy Group?

Anonymous (33) , Claims Handler (33) , Customer Service Representative (20) , Motor Claims Handler (15) , Manager (14) , Pet Claims Assessor (11) , Team Leader (10) , Third Party Claims Handler (9) , Customer Service (8) , Customer Service Advisor (8) , Insurance Broker (7) , Insurance Partner (7) , Administrative (6) , Claims (6) , Administrative Assistant (5)

What are the pros of working at Markerstudy Group according to real employee reviews?

"Great team and people there" ((in 42 reviews)); "Some of your colleagues are great and supportive." ((in 25 reviews)); "The benefits they offer are good too." ((in 22 reviews)); "Great team to work with." ((in 21 reviews)); "good work life balance" ((in 17 reviews))

What are the cons of working at Markerstudy Group according to real employee reviews?

"Low salaries for some professional grades vs other markets/sectors which causes retention challenges" ((in 32 reviews)); "There not to good with keeping to schedule and there management is poor" ((in 31 reviews)); "Low pay at handler levels" ((in 21 reviews)); "Little or no bonus for employee" ((in 16 reviews)); "From personal experience, if you aren’t a manager or senior member of staff" ((in 16 reviews))

What are employees saying about Markerstudy Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Markerstudy Group redundancy and their outlook for job security at Markerstudy Group in 2026.

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Markerstudy Group

Markerstudy Group Reviews

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2.4

22% would recommend to a friend

(652 total reviews)

Kevin Spencer

16% approve of CEO

19% positive business outlook

Ratings by category

2.9

Work/Life balance

2.8

Diversity and inclusion

2.2

Culture and values

2.2

Career opportunities

2.0

Senior management

2.0

Compensation and benefits

Markerstudy Group has an employee rating of 2.4 out of 5 stars, based on 652 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Markerstudy Group employee rating is 34% below average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

652 reviews

3.0

May 9, 2026

Good work-life balance amid departmental chaos

Pricing analyst

Recommend

CEO approval

Business outlook

Pros

good work life balance and stress free

Cons

lot of departmental changes and moving around in the company, chaotic.

2.0

Apr 20, 2026

Poor pay

Pet claims assessor

Recommend

CEO approval

Business outlook

Pros

Working from home, good hours. No weekends or bank holidays

Cons

Terrible pay with an awful bonus scheme. Cannot take advantage of salary sacrifice perks due to poor pay.

Markerstudy Group Response

We appreciate your feedback, and thanks for your review. We urge you to discuss your concerns with your line manager, or you may like to discuss your situation in confidence by emailing myfeedback@markerstudy.com We wish you well in your continuing career with Markerstudy.

1.0

Apr 15, 2026

Poor treatment

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good experience for administration and calls

Cons

Higher ups don’t care about the people under them and staff are treated very poorly

Markerstudy Group Response

Thanks for taking the time to share your feedback, although we’re disappointed to read your comments as it’s not behaviour we recognise at Markerstudy. If you’d like us to explore your feedback further you can email myfeedback@markerstudy.com where it’ll be reviewed in confidence. Best wishes in your next role.

Viewing 1 - 3 of 652 Reviews

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Markerstudy Group

Markerstudy Group Reviews

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Good work-life balance amid departmental chaos

Poor pay

Poor treatment

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