Mapcom Systems Reviews

3.2

54% would recommend to a friend

(29 total reviews)

Collin Granger

87% approve of CEO

45% positive business outlook

Mapcom Systems has an employee rating of 3.2 out of 5 stars, based on 29 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mapcom Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

29 reviews
2.0
Jun 7, 2015

The good, the bad and the ugly

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

From the moment you enter Mapcom offices, you immediately think "this place is different" in a good way. The kitchen is always stocked with snacks and drinks including a wide variety of healthier choices. The office "mom" often bakes cookies and other goodies for the staff to enjoy. There is an herb garden where the staff can obtain very fresh herbs cared for by mom. Downstairs features exercise room, shower, fully-equipped kitchen, washer and dryer and, wait for it, a 3-tap kegerator with micro/craft brew selections. The kegerator is tapped for special occasions, which include when a new client is signed. Staff are encouraged to eat healthy and exercise. In addition to the healthy food choices there are frequent organized fitness activities and contests. Outdoor meetings and walks in the park-like setting are the norm. The dress code is "anything goes" unless a client is visiting, which is fairly infrequent. Expect flip flops, full-on yoga apparel, and costumes on various occasions. All-in-all, there is much right going on setting a comfortable and supportive work environment.

Cons

Most of the problems are rooted in poor management practices at the top. Little respect is given for individual schedules. Meetings -- especially those including the President -- usually go long causing staff to scramble to find meeting space at the last minute. Only working 50 hours a week is frowned on. People are expected to devote their lives to the company. The President is an extreme micro manager getting involved in the minutest of insignificant of details such as what chotchkies to hand out in the exhibit hall at conferences. No idea is a good idea unless it's the President's idea. You often hear "if you want to do something different, you'll have to get [the President] to think it's his idea." People are paid incentives for ideas that, if implemented, result in new revenue. Sounds good, right? Unfortunately, how they implement it at Mapcom results in people keeping their ideas to themselves which discourages openness and collaboration. People are often hired to do one thing, but asked to something completely different. Countless stories abound of people being moved into different positions shortly after being hired. On the less significant side, office space is tight. Two people per cubicle is the norm here and "cubicle" is a bit of an overstatement.

2.0
Apr 5, 2017
Recommend
CEO approval
Business outlook

Pros

Mapcom does a pretty decent job of conveying a family atmosphere. They provide free snack/drinks for their employees, after work "happy hours" in the basement occasionally, "Popcorn Thursdays", and also provide quarterly company outings. Working with smaller telecommunication companies, the clients are friendly and help provide a family-like feel as well. With the company expanding rapidly, hard work can let you climb to a desired position quickly, but the ceiling there is very low. A vast majority of the people there are an absolute joy to work with, and I would consider them the biggest "Pro".

Cons

Where to begin? The average salary there is laughably below market value to "keep you hungry". Once you have proven your worth, you get small bumps but the pay gap is "made up in bonuses". These "bonuses" can come anywhere from 1-6 months later than the original dates, and almost always come in disappointingly low (not to mention highly taxed). You are penalized if you work "only" 45 hours a week (It's an unofficial motto that "This isn't a 40-hour-a-week job"). The job becomes your life, and management honestly wouldn't want it any other way. Upper management is filled with "Yes-Men" and if you voice your concerns/criticisms you will be shunned and reprimanded. You are expected to work occasional weekends in support with no extra pay or comp time for your weekend shift. Support is terribly run, unorganized, and a majority of the support techs are either told to put their focus on areas of weakness or not trained properly at all. You will get burned out FAST.

1.0
Mar 7, 2017
Recommend
CEO approval
Business outlook

Pros

Many of my fellow employees were great to work with and very competent at what they did. The kitchen was always fully stocked with snacks and drinks. Scheduling could, at times, be flexible to allow for doctor's appointments and vacations.

Cons

I have never worked for a company with such incompetent management. The level of micromanagement is staggering. The owners of the company meddle in everything from scheduling to the menu for lunch meetings. Management hires people to do a job and then ties their hands and doesn't allow them to do that job without overbearing supervision that kills all creativity and free thinking. Mapcom treats their employees like machines. They have no patience for mistakes. Employees are expected to work 50-55 hours a week. Simply working the 40 hour work week you are promised when hired means you will never receive bonuses, promotions, or raises and will face over scrutiny based on not being a team player. Employees have their responsibilities changed and "reassigned" with no notice. Mapcom has little regard for the best interest of their clients. They think only about internal profit. While this seems like a good business model, it is unsustainable. Clients eventually discover the sub par product cannot be compensated for by the hardworking and knowledgeable employees.

Viewing 1 - 3 of 29 Reviews

Glassdoor has 32 Mapcom Systems reviews submitted anonymously by Mapcom Systems employees. Read employee reviews and ratings on Glassdoor to decide if Mapcom Systems is right for you.