Mainstreethost Reviews

3.1

59% would recommend to a friend

(52 total reviews)

Ross Marranca

73% approve of CEO

56% positive business outlook

Mainstreethost has an employee rating of 3.1 out of 5 stars, based on 52 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mainstreethost employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

52 reviews
1.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Less micromanaged than other phone jobs.

Cons

I was sexually harassed and harassed in various other ways while employed at this agency for 3 years and 4 months. There was derogatory name calling on a daily basis. There was computer bullying - they would delete my leads from the computer constantly over a 2 year period, making it literally impossible to meet sales goals & quotas. Towards the end of my career here, when they would actually send me a Live telephone lead to attempt to close and bring on as a client, it would be an 80 year old business owner on their way to retirement and about to close their business - 0% chance close rate on the garbage leads that they were giving me. Meanwhile, all of the good leads that actually would convert, were all given to their favorite Account Managers that have worked there for 10-20 years. There is no room for advancement in sales, you're just in the trenches all day, everyday. Do yourself a favor - don't apply. They will purposely go out of their way to make your life miserable. They did it to me for about 3 and a half years. By far, the worst and most stressful job I have ever had in my 40 years living. Don't apply unless you want to be miserable.

2.0
Feb 19, 2026

Would not recommend

Recommend
CEO approval
Business outlook

Pros

remote work, direct manager is nice/understanding

Cons

EXTREME MICROMANAGEMENT. Screenshotting screen to ensure productivity Upper management sends 'productivity reports' each week and expects you to maintain stats despite understaffing (that they often disregard) Upper management does not care or listen to employees or managers about concerns Understaffing leads to burnout High turnover because of the above

Viewing 1 - 3 of 52 Reviews

Glassdoor has 53 Mainstreethost reviews submitted anonymously by Mainstreethost employees. Read employee reviews and ratings on Glassdoor to decide if Mainstreethost is right for you.