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      MTS

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      MTS Reviews

      3.0

      43% would recommend to a friend

      (23 total reviews)

      Mark Sanders

      24% approve of CEO

      14% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.1

      Work/Life balance

      2.7

      Culture and values

      2.6

      Compensation and benefits

      2.4

      Career opportunities

      2.2

      Senior management

      MTS has an employee rating of 3.0 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MTS employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

      Reviews by job title

      23 reviews
      5.0
      Nov 6, 2018

      Great

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay was okay for what I worked

      Cons

      No rest we where driving 10 hours per day

      4.0
      Mar 2, 2015

      Sales

      After sales support & sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company at times I guess

      Cons

      Bad company at times I guess

      1.0
      Dec 27, 2019

      They Wont Fix Anything/#EverydayBoomerang Calls

      Helpdesk technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home is the only pro. The calls are so annoying its almost not even worth that. We are told to always troubleshoot on every call. Troubleshooting steps we know is not going to fix any issue the guest is having.

      Cons

      Everything else. Never worked at a helpdesk that didn't correct any of the issues. These networks are bad, very bad. Most of the guests cant even use the internet at these hotels. Don't really understand why we escalate tickets when nothing is ever resolved. Don't understand that there is never a response from Tier 3 on any escalation, doesn't make any sense other than the fact that there is none. So from what I can tell MTS setup most of the networks that are causing all the issues especially at Westgate. Just google Westgate Resorst and sit back and see what they are about. MTS does just about the same. Issues that are daily problems for guest at these hotels can be resolved on the first initial call. So if they were to be resolved the call volume would decrease significantly and I guess that's what it's about the overall incoming call volume. Crappy networks creates back to back incoming calls all day long.

      Viewing 1 - 3 of 23 Reviews
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      ReviewsMTS reviews

      Glassdoor has 28 MTS reviews submitted anonymously by MTS employees. Read employee reviews and ratings on Glassdoor to decide if MTS is right for you.