MNG Direct Reviews

This company existed as a services company. Their products were built basically "to order" and created a fragmented spider web of internal tools, many of which performed similar tasks. The company felt it had a problem where it couldn't create new customers for it's offerings. So they decided to rename every one of them each year for four years. What this has led to is no common language to talk about ongoing support for their various platforms, confusing any new hires. Over the past year, an exodus has happened. Departments have been quartered. Some left due to not liking the direction management was heading (to put it politely), others were fed up with ever increasing workloads placed on them from people leaving, and yet more still were vacating positions due to the lack of internal process. There's no real workflow in place to force requests into a queue. No estimates are requested on most projects. Dates are promised and the folks in Client Services and Technology are pressured to deliver on those. Expect to be stressed, stretched, and pulled to the point of breaking with priorities shifting daily if not hourly. By all appearances, the company has not been starting the process of back-filling all the gaps. If they are, it isn't communicated out to current employees. What does get hired? More administrators! The company is failing to produce to meet commitments so OBVIOUSLY you need more overhead. Some have even been hired with no one for them to manage! The people who have left were not in leadership positions. They were, however, incredibly important to the continued existence of the company given they took years of undocumented product knowledge with them. What remains of the Technology team wasn't trained on these products. In many cases they are completely in the dark as to how they work. Yet problems exist and the world is on fire and they are expected to fix it now now now now now. Fix it now while trying to juggle work that was originally handled by four people! The Creative team was halved twice. They get asked questions about where X project is and can only point at a similar pile of work they are expected to keep up with. No free hands to do the extra projects or spare time to do those few steps to improve how much they can accomplish and do a job right. It is telling of a company when employees are overhearing conversations worried about "preventing employee burn out". This was months before the Technology team was apparently told in no uncertain terms they would need to work >40 hour work weeks.

When I began working at MNG it was a company that I could see myself being with for many years. Recently, there was a HUGE change in leadership. When that happened something changed. The company that was once very close, that worked as one big team, began to work in cliques. If you weren't part of the clique you were just a body at a desk. As new executives were brought in they brought their friends with them. Suddenly people who gave years of their lives to the company were being marginalized. Certain teams such as Technology were literally disregarded and had their budgets slashed while the people in the clique continued to pander to the executive league. Many good people left on their own or were forced out. They like to boast about company culture but it is merely lip service. Any sort of unity, trust, or loyalty went out the door a while ago. At MNG the word "advancement" means moving onto a new job. There is no career advancement at MNG. It is 100% static. Please don't get fooled into working for this rapidly sinking ship. This is not a company that can be trusted. A running joke about it is people wondering if they will show up one morning to find the doors locked. In closing, MNG is supposedly a technology driven company. You'd think that maybe they could update their branding and CEO on a major site like Glassdoor. I guess they are too busy with other things for that.