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Thank you for taking the time to share your feedback. We appreciate you recognising the investment being made in MHA and our future.
We are sorry to hear that your experience of progression and support did not meet expectations. Career development is important to us, and promotions are guided by clearly defined role profiles alongside individual personal development plans, ensuring progression is based on capability and readiness.
In terms of training and support, we are committed to investing in our people. Our award winning training offering includes access to thousands of courses through the MHA Learning Hub, designed to support continuous development and career progression.
We are also sorry that you felt there was too great a focus on targets over people. While performance goals are an important part of how we operate as a business, we remain committed to putting our people at the centre of what we do and creating a supportive working environment.
While anonymous reviews do not allow us to follow up directly, we would welcome a confidential conversation to better understand your experience. If you feel comfortable, please reach out via HR or through our internal feedback channels, as your insight is important and will help us continue to make meaningful improvements.
Thank you again for your contribution during your time with us, and we wish you all the very best for the future.