Lids Reviews

3.3

50% would recommend to a friend

(1,418 total reviews)

Robert J. Dennis

62% approve of CEO

42% positive business outlook

Lids has an employee rating of 3.3 out of 5 stars, based on 1,418 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lids employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jan 12, 2016
Recommend
CEO approval
Business outlook

Pros

Great District Managers, who rescue and motivate strong managers. Great discount, great store vibe, perfect for sports fans who are looking to earn a few extra bucks.

Cons

Absolutely terrible pay. Managers running $1M stores being paid at the same rate as the keyholders in my last company, also specialty retail. While DMs are personable and seem genuinely committed to the SMs, there is substantial turnover in the DMITs and after promoting or hiring seven different people for the DMIT role in three years, all seven have resigned voluntarily after expressing that they believed the promises of promotion one a DM role were empty, and the additionally assigned work, communicated as part of their training program, is unpaid. Two have communicated that because of all the take-home work, they got less than minimum wage for the hours they actually worked. DMITs are often the ones to train the externally hired DMs. The far below industry standard rate of pay, lack of reward for results and endless turnover of corporate-transitioning management is discouraging and demotivating.

5.0
Nov 28, 2022
Recommend
CEO approval
Business outlook

Pros

The manger,Jordan Grey, is really helpful and understanding for employees. He really cares about helping customers as well as promoting the company brand . Teach everyone to be a great team member and how to be a great seller . He put a lot of focus on customer service and building good communication with the customers .always

Cons

At first it seems hard to work with Embroidery machine ,but Jordan,the manger helped me to learn it soon and accurately. And it seemed fun. Besides , the POS system needs to be changed .From time to time (not too often) it doesn't respond quickly and you have to ask customers to be patient to make it work .

1.0
Sep 30, 2020
Recommend
CEO approval
Business outlook

Pros

Laid back environment, decent hours, 40 percent off discount

Cons

Limited staff, unorganized, not a good company to grow in, hire trained managers

Viewing 1 - 3 of 1,418 Reviews

Glassdoor has 1,454 Lids reviews submitted anonymously by Lids employees. Read employee reviews and ratings on Glassdoor to decide if Lids is right for you.