Upper management has a tough time communicating with one another and communicating down to middle management and the rest of the company. The acquisition with Grubhub was not smooth and the company has seen a lot of attrition. This is to be expected, but the way certain things were handled was pretty poor. People crush themselves at the company and there isn’t a lot of appreciation from the top for that effort - all of the appreciation comes from your peers and middle management. It feels as though the magic and culture of LevelUp is being stripped away with the acquisition which is sad to see, though expected. It will be interesting to see what the company and culture looks like once the dust settles. Loyalty is paramount to the CEO. I saw many folks from middle and upper management leave post acquisition and despite the endless hours and effort a lot of these people put into the company, helping to build the teams and culture and talent that really positioned us to be acquired, there was no expressed appreciation from the CEO as these people left. This could also be a product of the fact that this is a true engineering organization, run by engineers, and the people aspect of running a business sometimes gets lost.
