LCBO Reviews

Updated Nov 29, 2021

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Found 443 of over 607 reviews

3.7
69%
Recommend to a Friend
50%
Approve of CEO
LCBO President and CEO Dr. George Soleas M.Sc., PhD  (no image)
Dr. George Soleas M.Sc., PhD
89 Ratings
Pros
  • "Good pay when you become full time(in 30 reviews)

  • "Pays a little better than minimum wage(in 18 reviews)

  • Cons
  • "No overtime and you can only be part time(in 24 reviews)

  • "Hours are determined based on seniority, so there is no guarantee(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Amazing place to work

      Nov 19, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good team to work with.

      Cons

      I can’t think of any.

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    2. 4.0
      Current Employee

      Good Place to Work

      Nov 29, 2021 - Customer Success in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Training and salary are very good.

      Cons

      Heavy lifting involved, but all safety gear is provided.

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    3. 4.0
      Current Employee

      Very good place to work

      Nov 25, 2021 - Manager in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People care about doing good work, honestly it's impressive. Really good people to work with. Focus on diversity and mental health is improving. Important projects to everyone is working on to improve systems, processes, for the customer experience and employee experience and ops efficiency

      Cons

      The workload keeps increasing, with projects not delayed or reprioritized, people have been tired for a long time and burning out.

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    4. 4.0
      Current Employee

      LCBO CSR

      Nov 23, 2021 - Customer Service Representative (CSR) in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      easy tasks not difficult nice coworkers good pay

      Cons

      tiring repetitive tasks lazy coworkers can get bad hours

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    5. 4.0
      Former Employee, more than 3 years

      A good job, if you can get hours

      Nov 21, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent pay that is regulated and goes up with years worked and for inflation, lots of learning opportunities, great hours, typically a strong sense of comradery between staff, and you get to know your regulars. It's really all about the location you get, which is luck of the draw. This is probably one of the best retail jobs you can get if you're not looking for a life-long job. It's a highly regulated place, which can be annoying, but it also means you're protected and supported. It's hard to find another job where management is required to back you and there's a zero tolerance policy towards rude and aggressive customers.

      Cons

      If you don't have the seniority, you'll get zero hours. You will never get an official full-time position, though you could work up to nearly full-time hours, while being part-time. People work PT for 10+ years before getting FT. The chances you'll work holidays is high, and customers can get violent and aggressive. Sexual harassment is a problem (mostly from customers, but also occassionally staff). How good or bad of a time you have with LCBO depends almost 100% on the location you work at.

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    6. 5.0
      Current Employee

      LCBO Ops Manager

      Nov 17, 2021 - Operations in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work at, good environment.

      Cons

      None for me personally at this time.

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    7. 4.0
      Current Employee, more than 3 years

      Fair pay

      Nov 17, 2021 - Buyer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Salary, Good work environment

      Cons

      same work every routine, boring for the daily work

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    8. 4.0
      Former Employee

      Great Seasonal Part Time

      Nov 14, 2021 - Software Engineer Student in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Good pay - Good hours - Relatively easy work

      Cons

      - Really busy shifts (mostly cashier/working on the floor)

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    9. 4.0
      Current Employee

      LCBO Cashier

      Nov 14, 2021 - Customer Service Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      respectful, accommodative, communicative, responsive, opportunity

      Cons

      not consistent, short staffed, seniority based

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    10. 5.0
      Former Employee, more than 3 years

      Loved it

      Nov 13, 2021 - Customer Service Representative (CSR) in Milton, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for! Lots of training.

      Cons

      You will never get full time no matter how long you work there

      Continue reading
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