Kitopi Reviews

3.4

52% would recommend to a friend

(286 total reviews)

Mohamad Ballout

69% approve of CEO

58% positive business outlook

Kitopi has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kitopi employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

286 reviews
1.0
Sep 19, 2021

Be Warned

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-If you are in a high enough position the pay is good

Cons

Be very careful with Kitopi, all is not what it seems. Kitopi loves to paint an image to the world that everything is great and everyone is so happy to work there, this couldn't be further from the truth. When entering in to the UK the company made a push to open 50 kitchens and hire a large amount of staff. Mo the CEO himself came to London to announce the expansion. Within a week of his arrival all of the offer letters that had been sent out were cancelled and growth in London was put on hold. People who had already accepted jobs with Kitopi were told they no longer had an offer. Eventually Kitopi shut down all operations in the UK and has no intention of returning. When Kitopi entered in to the United States they made an announcement that they would be opening 100 kitchens within a year and would be making New York its global headquarters. They ended up with less than five kitchens total in the US and then shut down all operations and fired everyone, just as with London. The company has now turned it's back on the west. Why? Because it isn't profitable. Why? Because the way that Kitopi can get away with treating its kitchen employees in the Middle East doesn't work in the west. Employees in the offices are treated great, and this is the image that Kitopi loves to show to the world. But they are a food company, and they treat their kitchen workers very poorly. So poorly that kitchen staff in Saudi Arabia went on strike during Kitopi's launch there. Nepotism is rampant at the company. All brands are meant to be external of the company, don't make any mention of the CEO's wife owning one of them though. If you are not Lebanese or do not have a close connection to the management you will not go far. They hire and fire people on a moment's notice, according to the whims of managers that the CEO exerts zero control over. He is too wrapped up in getting investment money and granting interviews to recognize what his staff are doing or to care.

5.0
Nov 1, 2023

Great Place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are amazing. Work is amazing. They give you enough opportunities to express yourself and learn a lot.

Cons

There are no cons at working for Kitopi.

5.0
Sep 4, 2023
Recommend
CEO approval
Business outlook

Pros

Had opportunity to learn new things and to grow in career.

Cons

There was no work life balance.

Viewing 1 - 3 of 286 Reviews

Glassdoor has 306 Kitopi reviews submitted anonymously by Kitopi employees. Read employee reviews and ratings on Glassdoor to decide if Kitopi is right for you.