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Kitewheel

Acquired by CSG

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Kitewheel Reviews

4.7

93% would recommend to a friend

(11 total reviews)

Mark Smith

100% approve of CEO

92% positive business outlook

Reviews by job title

11 reviews
4.0
Aug 24, 2021

Great Small company to work for

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great work life Balance! Dedicated management team that listens.

Cons

Since it is a small company there is a lack of consistent ways of working or best practices put into place.

5.0
Sep 23, 2020
Recommend
CEO approval
Business outlook

Pros

I've been working at Kitewheel for a few years now, and I've always been impressed by the dedication to operate by a philosophy of "work hard and be nice to people." This starts at the top with our President and also is embodied by all members of our team. The company is fairly horizontal, with great opportunities for advancement. Everyone is only one or two lines of reporting away from the very top, giving awesome access to senior leadership. The product is really powerful and as we've learned during the pandemic, other businesses want it even though times are tough. We actually had a super successful Q2 (our most profitable quarter to date). And what makes this nice is that it isn't profiting off misery, it's actually profiting off trying to end that misery by creating great experiences for the customers of our clients. All of those customers (and the employees at our clients) are feeling the strain of COVID. Being able to help deliver powerful experiences through that crisis has been a highlight of working here. With COVID many people at Kitewheel have also started working remotely. This has actually been an extremely productive period and we've adapted really well to working in this remote world. Management is responsive and fair. People are genuinely nice here. The business is thriving and we have a great product. We adapted our internal teams safely and efficiently to the pandemic. We're headed in the right direction.

Cons

What can I say after that great review? Because we're a smaller business, family health insurance is a little pricey. For individual coverage, it's not bad though!

5.0
Apr 28, 2020
Recommend
CEO approval
Business outlook

Pros

Driven coworkers and caring management staff makes Kitewheel a great place to learn and grow while contributing to the best customer journey orchestration platform.

Cons

Can lack some structure at time because of small size.

Viewing 1 - 3 of 11 Reviews

Glassdoor has 11 Kitewheel reviews submitted anonymously by Kitewheel employees. Read employee reviews and ratings on Glassdoor to decide if Kitewheel is right for you.