KEY Reviews

4.0

58% would recommend to a friend

(21 total reviews)
avatar

Kim Lalande

79% approve of CEO

52% positive business outlook

KEY has an employee rating of 4.0 out of 5 stars, based on 21 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KEY employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

21 reviews
3.0
Oct 14, 2025

Chill Job, Nice People, but No Real Growth

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you’re looking for stable income and a relaxed job without much focus on career growth, Key is a solid choice. The company offers a great work-life balance, and the workload is generally light. People are friendly and approachable at all levels. Benefits include unlimited PTO, strong medical coverage, and a decent salary.

Cons

If you’re looking for a place to grow your career or challenge yourself, this may not be the right fit. The company has limited financial resources and tends to prioritize short term production features over long term improvements. Decisions are mostly made by a few senior leaders, and there’s little investment in R&D or system optimization. Employee feedback is often overlooked, and there’s a noticeable risk of layoffs due to budget constraints. Overall company growth is slow, and workflows can feel inefficient.

5.0
Dec 28, 2024

Sales associate

Recommend
CEO approval
Business outlook

Pros

Flexible time off, hyrbid work schedule,

Cons

No opportunities for growth, no raises, compenation always changing.

5.0
Feb 25, 2022

Great place

Recommend
CEO approval
Business outlook

Pros

Great people, great idea, great industry

Cons

tough industry to be in.

Viewing 1 - 3 of 21 Reviews

Glassdoor has 25 KEY reviews submitted anonymously by KEY employees. Read employee reviews and ratings on Glassdoor to decide if KEY is right for you.