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      Jollyes

      Engaged employer

      Jollyes Reviews

      3.7

      71% would recommend to a friend

      (150 total reviews)

      Adam Dury

      Not enough data to show CEO approval

      55% positive business outlook

      Ratings by category

      4.0

      Diversity and inclusion

      3.7

      Culture and values

      3.6

      Work/Life balance

      3.5

      Senior management

      3.5

      Career opportunities

      3.4

      Compensation and benefits

      Jollyes has an employee rating of 3.7 out of 5 stars, based on 150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jollyes employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      150 reviews
      4.0
      May 7, 2026

      Supportive team and improved training

      Key holder
      Recommend
      CEO approval
      Business outlook

      Pros

      My team are amazing Be wise training always something to learn Management is family friendly and understanding. Always overtime

      Cons

      I had a rocky start with poor management Ask me about cons a year or two ago id say training but we now have bewise that helps - but rarely have time to complete No aircon or heating in store They made all supervisors redundant some like me remained keyholder but still do all the same jobs and only get a higher rate pay when no management in store

      avatar
      Jollyes Response
      1mo
      Thank you for your feedback - it's great to hear you have an amazing team and access to lots of training along with experiencing family friendly and understanding management. Thanks for your other comments, we're glad things have improved in the last 1-2 years (we're trying!). We do take action from suggestions raised in our listening groups and our senior team is very receptive to feedback to make things better for our colleagues, customers and their pets. Re the heating / air con situation, our property team are reviewing our protocols for that ahead of the summer months so any plans will be communicated to colleagues accordingly. In the meantime, we do provide free uniform, layered for different temperatures, polo shirts for warmer weather (with the option to swap your usual trousers for tailored shorts if you prefer during summer months), sweatshirts and a jacket for colder weather so hopefully this gives colleagues a range of options to suit their temperature preferences, but we're open to feedback so if you have any suggestions do get in touch at people@jollyes.com. Thanks again for your feedback and all the best for your ongoing Jollyes journey :)
      3.0
      Apr 28, 2026

      Management can be 50/50

      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      Coworkers were nice and made work fun.

      Cons

      Management were lazy and unprofessional.

      avatar
      Jollyes Response
      1mo
      Thanks for leaving your review. It's great to hear you had a nice team and had fun in your role. It would be good to understand more about your view on the management you experienced - so if you would please get in touch with us with any specific examples of what you felt was unprofessional, at people@jollyes.com we'll follow up. Wishing you all the best for the future.
      1.0
      Apr 8, 2026

      Horrific Management

      Sales assistant
      Recommend
      CEO approval
      Business outlook

      Pros

      The other sales assistants were so lovely! They’re the only reason it’s getting 1 star, the job was very easy, customers were pleasant. The company itself was actually decent to work for.

      Cons

      The cons are the deputy manager (she was in charge because they couldn’t get a store manager) I have never had the misfortune of working for someone so unpleasant. Constant messages outside of work in a group chat with constant criticism, which was never communicated in person, she claimed she knew who the issue was yet never said anything to them but she thought it was acceptable to basically harass staff until 10/11pm at night and I was also called disrespectful because I didn’t reply to a message in the group chat when I wasn’t at work, it had been answered by someone else anyway! She’s hands down the worst manager I have ever had the displeasure of working with. She also had a habit of just ignoring staff for no reason.

      avatar
      Jollyes Response
      2mo
      Thank you for taking the time to leave your feedback and for appreciating your colleagues and the company. We are sorry to read your comments with regards to your manager, and would ask you to get in touch with us at people@jollyes.com to discuss further. We appreciate colleagues some times don't see eye to eye and thankfully we have found what you have mentioned in your comments hasn't been what other colleagues in the store think or have said. We're sorry you felt this way and wish you well for the future.
      Viewing 1 - 3 of 150 Reviews
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      ReviewsJollyes reviews

      Glassdoor has 155 Jollyes reviews submitted anonymously by Jollyes employees. Read employee reviews and ratings on Glassdoor to decide if Jollyes is right for you.