Does JD.com pay their employees well?

According to anonymously submitted Glassdoor reviews, JD.com employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at JD.com. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at JD.com?

69% of JD.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JD.com 3.2 out of 5 for work life balance, 3.5 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at JD.com?

Product Manager (29) , Intern (21) , Software Engineer (15) , Algorithm Engineer (12) , Project Manager (12) , Research Scientist (12) , Account Manager (10) , Internship (10) , Data Analyst Intern (9) , Business Analyst (8) , Data Engineer (8) , Human Resources (7) , Marketing (7) , Manager (6) , Sales Assistant (6)

What are the pros of working at JD.com according to real employee reviews?

"Good salary and wide range of new tech usage." ((in 34 reviews)); "Great working environment in the city of Rotterdam" ((in 26 reviews)); "some people were nice and fun to work with" ((in 19 reviews)); "Good benefits and and and" ((in 18 reviews)); "Helpful and friendly colleagues" ((in 17 reviews))

What are the cons of working at JD.com according to real employee reviews?

"no work life balance at all" ((in 23 reviews)); "Management is bad." ((in 23 reviews)); "Excessive office politics." ((in 8 reviews)); "end performance pressure is high" ((in 7 reviews)); "long hours, bureaucratic, managers don't really respect employees' personal growth" ((in 6 reviews))

What are employees saying about JD.com redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JD.com redundancy and their outlook for job security at JD.com in 2026.

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JD.com

JD.com Reviews

3.8

69% would recommend to a friend

(530 total reviews)

Richard Qiangdong Liu

83% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (530 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

JD.com has an employee rating of 3.8 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JD.com employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

530 reviews

5.0

Jul 23, 2024

Good

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good, Good, Good, Good, Good, Good

Cons

Not too much, Not too much, Not too much, Not too much

5.0

May 25, 2023

A Promising Company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Many promotion channels and high paid

Cons

workload is heavier than other companies

4.0

Jul 13, 2022

Internet/E-Commerce Platform

Supply chain analyst

Recommend

CEO approval

Business outlook

Pros

1. Fast personal growth 2. Salary 3. Acquiring Skills

Cons

1. long hours (9 am - 9 pm a day) 2. rapid changing leadership

Viewing 1 - 3 of 530 Reviews

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Jobs at JD.com

Warehouse Operations Internship (Mandarin Speaking) (JD Young Program)

Operations Business Support Specialist

Warehouse Operations Internship (Mandarin Speaking) (JD Young Program)

Warehouse Operations Internship (Mandarin Speaking) (JD Young Program)

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JD.com Reviews

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Good

A Promising Company

Internet/E-Commerce Platform

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