Does Insight Customer Call Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Insight Customer Call Solutions employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Insight Customer Call Solutions. This rating has improved by 13% over the last 12 months.

How satisfied are employees working at Insight Customer Call Solutions?

70% of Insight Customer Call Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Insight Customer Call Solutions 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Insight Customer Call Solutions?

Customer Care Executive (7) , Customer Service Representative (6) , Quality Analyst (4) , Customer Care Representative (3) , Customer Service Associate (3) , Customer Support (3) , Customer Executive (2) , Customer Service (2) , Operations Manager (2) , Senior Manager (2)

What are the pros of working at Insight Customer Call Solutions according to real employee reviews?

"Salary is on time" ((in 5 reviews)); "Best environment for work senior are very supportive" ((in 3 reviews)); "Good work culture, helpful managers, and a comfortable environment for learning and career growth." ((in 3 reviews)); "The work environment is good" ((in 3 reviews)); "Salary on time and team leaders are good" ((in 3 reviews))

What are the cons of working at Insight Customer Call Solutions according to real employee reviews?

"1. Management not good." ((in 4 reviews))

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Insight Customer Call Solutions

Insight Customer Call Solutions Reviews

3.8

70% would recommend to a friend

(89 total reviews)

Divij Singhal

87% approve of CEO

67% positive business outlook

Ratings by category

3.7

Senior management

3.6

Career opportunities

3.5

Culture and values

3.4

Compensation and benefits

3.3

Diversity and inclusion

3.3

Work/Life balance

Insight Customer Call Solutions has an employee rating of 3.8 out of 5 stars, based on 89 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Insight Customer Call Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

89 reviews

1.0

Nov 16, 2022

Worst

Worst company ever

Recommend

CEO approval

Business outlook

Pros

Worst company we ever worked

Cons

Nothing is pros. Vendor payout is super delayed.

3.0

Feb 26, 2017

Average company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Trainers are good. Atmosphere is ok ok TL are cooperative

Cons

Managers just wants a sell everyday from you. Like they have done 2-3 sells everyday in their past. Canteen is worst Taking leave is just like asking them to give us 6 months salary in advance.

5.0

Jan 27, 2026

Supportive work culture with structured processes

Customer support

Recommend

CEO approval

Business outlook

Pros

Work processes are well-defined, training is helpful, and daily tasks are clear. Good learning exposure, stable work environment, and fair management practices.

Cons

Work can feel repetitive at times, especially during peak periods. Schedules can be demanding on busy days.

Viewing 1 - 3 of 89 Reviews

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Reviews by job title

Worst

Average company

Supportive work culture with structured processes

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