Does Innovation Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Innovation Group employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Innovation Group. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Innovation Group?

64% of Innovation Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Innovation Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Innovation Group?

Customer Service Advisor (25) , Customer Service Representative (20) , Customer Service (7) , Software Developer (7) , Claims Partner (6) , Team Manager (6) , Manager (5) , Motor Claims Consultant (5) , Operations (4) , Sales Representative (4) , Business Analyst (3) , Call Center Representative (3) , Customer Service Agent (3) , Software QA Tester (3) , Claims (2)

What are the pros of working at Innovation Group according to real employee reviews?

"The People are great (staff" ((in 18 reviews)); "Great culture and values." ((in 13 reviews)); "Friendly Staff" ((in 10 reviews)); "great training" ((in 7 reviews)); "Some of the benefits are good." ((in 7 reviews))

What are the cons of working at Innovation Group according to real employee reviews?

"Poor management and double standard" ((in 21 reviews)); "Used to have a laugh and get the job done even though it was low pay." ((in 18 reviews)); "HR plays favorites with managers as well." ((in 15 reviews)); "Low Salaries" ((in 8 reviews)); "You're chucked into a unhygienic, messy work room with no leadership skills, you're expected way to much of a workload for the capacity of the employees and constantly get shouted at by a "realtime monitor" who sits at their desk screaming and shouting about calls that need picking up, simply because they constantly" ((in 7 reviews))

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Innovation Group

Innovation Group Reviews

3.5

64% would recommend to a friend

(279 total reviews)

Tim Griffiths

79% approve of CEO

56% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.6

Work/Life balance

3.4

Culture and values

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Innovation Group has an employee rating of 3.5 out of 5 stars, based on 279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Innovation Group employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

279 reviews

3.0

Jan 24, 2026

Good company

Computer programmer

Recommend

CEO approval

Business outlook

Pros

Good company free breakfast, lunch and dinner

Cons

Over time not paid 6 days work

1.0

Jan 15, 2026

Worst company

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The team i worked with were great until they started leaving.

Cons

The managemnt were awful. Time chceking. No autonamy. Employee turnover rate was ridiculous

4.0

Dec 9, 2025

Working at IG

Manager

Recommend

CEO approval

Business outlook

Pros

good team left for other options

Cons

work from home and missed my team

Viewing 1 - 3 of 279 Reviews

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