Indochino Reviews

Updated Feb 28, 2021

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3.5
63%
Recommend to a Friend
60%
Approve of CEO
Indochino Chief Executive Officer Drew Green (no image)
Drew Green
106 Ratings
Pros
  • "Free suits, flexible shifts, and easy to learn(in 12 reviews)

  • "INDOCHINO is a fast growing company which requires great people to support its growth(in 12 reviews)

Cons
  • "Lack of vision/progression plan for Showroom-level employees(in 18 reviews)

  • "Poor connection with upper management (often condescending at times)(in 16 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Loved working here! But market was too niche and would not survive a financial crisis"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Indochino full-time

    Pros

    Great working environment. Leadership team is on top of everythinG

    Cons

    Market is too niche. Had to leave the company to protect myself and im glad i did

  2. "Good job while in school"

    4.0
    Former Employee - Style Guide 

    I worked at Indochino part-time

    Pros

    - Allows you to build customer service skills

    Cons

    - Working hours are inconsistent


  3. "Growth"

    4.0
    Former Employee - Manager 

    I worked at Indochino full-time

    Pros

    There is room to grow

    Cons

    You have to work very hard & wear many hats in order to get promoted

  4. "Wouldn't recommend"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Graphic Designer in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Indochino full-time for more than a year

    Pros

    The team are are highly skilled

    Cons

    Organization doesn't exist in the creative team

  5. "Not Impressed"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Accountant in Vancouver, BC

    I worked at Indochino full-time for less than a year

    Pros

    Great organizational culture and everyone is nice

    Cons

    Too much workload and no consistency

  6. "Flexible Hours"

    4.0
    Former Employee - Sales/Style Guide 

    I worked at Indochino part-time

    Pros

    Free suits, flexible shifts, and easy to learn

    Cons

    Pay, understaffed during holidays, and hard to move up

  7. "Awesome"

    5.0
    Former Employee - Style Guide 

    I worked at Indochino full-time

    Pros

    Great sales experience and company perks

    Cons

    Not the best pay and hours

  8. COVID-19
    Helpful (3)

    "HQ Review: HIGH TURNOVER, low morale, bad culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Indochino full-time for more than a year

    Pros

    Nothing post COVID - no effort to raise the morale of HQ staff

    Cons

    Where do I begin: -Management is ruthless. They will make HR will write you up without warning (regardless of whether or not it's your first mistake), but they never have the backbone to be part of the HR meeting - they have "people for that" -HR is extremely biased - releases policies in favour of management without notifying employees, tries to pressure or bribes you to sign documents etc. -Huge turnover, but the work would be distributed rather than re-hiring so you end up working long hrs -morale is at an all time low with managers presenting the opinion that you should be "grateful that you still have a job" -no Christmas parties, bonuses and a less than inflationary pay raise -Managers think it’s acceptable to belittle staff in front of piers through TEAMS, a private phone call etc. My advice to future applicants - know your rights and you better have a thick skin if you're going to work here. May the odds be in your favour...

    Continue reading
  9. Helpful (1)

    "Good overall but like anywhere else, work politics are unavoidable"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Lead 
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Indochino full-time

    Pros

    The job is very rewarding and is one of the few jobs out there where you can literally see the progression of your skills improving. Customer relations can be challenging at times, but the good relations you make will more than make up for it. The store team ran like a family, and at a retail level, everyone truly enjoyed working with each other.

    Cons

    Some members at head office are very patronizing and abrasive. With some individuals, favoritism is clearly visible and it is crucial that you buy your way onto their side.

  10. "Good opportunities for growth"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Showroom Manager in Toronto, ON
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Indochino full-time

    Pros

    Great place to learn and grow, promotions from within.

    Cons

    Too many sales, takes away from value of product

Viewing 1 - 10 of 210 English Reviews

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