Indochino Reviews
Updated Feb 28, 2021
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Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Freelance
- Full-time
- Intern
- Contract
- Part-time
- Apprentice
Location
- Worldwide
- Canada - All Cities
- - British Columbia
- - Vancouver, BC Area
- - Alberta
- - Calgary, AB Area
- - Manitoba
- - Winnipeg, MB Area
- - Ontario
- - Toronto, ON Area
- Argentina - All Cities
- - Córdoba
- - San Francisco, Córdoba
- China - All Cities
- - Shanghai
- - Shanghai, China Area
- United States - All Cities
- - Arizona
- - Phoenix, AZ, US Area
- - California
- - Los Angeles, CA, US Area
- - San Francisco, CA, US Area
- - San Jose, CA, US Area
- - Connecticut
- - Bridgeport, CT, US Area
- - Florida
- - Miami-Fort Lauderdale, FL, US Area
- - Illinois
- - Chicago, IL, US Area
- - Massachusetts
- - Boston, MA, US Area
- - Minnesota
- - Minneapolis-St. Paul, MN, US Area
- - Missouri
- - Kansas City, MO, US Area
- - New Jersey
- - New York City, NY, US Area
- - New York State
- - Oregon
- - Portland, OR, US Area
- - Pennsylvania
- - Philadelphia, PA, US Area
- - Texas
- - Houston, TX, US Area
- - Washington State
- - Seattle, WA, US Area
English
- English
- French
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Recommend to a Friend
Approve of CEO
Drew Green
106 Ratings
Pros
"Free suits, flexible shifts, and easy to learn" (in 12 reviews)
"INDOCHINO is a fast growing company which requires great people to support its growth" (in 12 reviews)
Cons
"Lack of vision/progression plan for Showroom-level employees" (in 18 reviews)
"Poor connection with upper management (often condescending at times)" (in 16 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
"Loved working here! But market was too niche and would not survive a financial crisis"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Indochino full-time
Pros
Great working environment. Leadership team is on top of everythinG
Cons
Market is too niche. Had to leave the company to protect myself and im glad i did
Pros
- Allows you to build customer service skills
Cons
- Working hours are inconsistent
Pros
There is room to grow
Cons
You have to work very hard & wear many hats in order to get promoted
"Wouldn't recommend"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Indochino full-time for more than a year
Pros
The team are are highly skilled
Cons
Organization doesn't exist in the creative team
"Not Impressed"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Indochino full-time for less than a year
Pros
Great organizational culture and everyone is nice
Cons
Too much workload and no consistency
Pros
Free suits, flexible shifts, and easy to learn
Cons
Pay, understaffed during holidays, and hard to move up
Pros
Great sales experience and company perks
Cons
Not the best pay and hours
- COVID-19Helpful (3)
"HQ Review: HIGH TURNOVER, low morale, bad culture"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Indochino full-time for more than a year
Pros
Nothing post COVID - no effort to raise the morale of HQ staff
Cons
Where do I begin: -Management is ruthless. They will make HR will write you up without warning (regardless of whether or not it's your first mistake), but they never have the backbone to be part of the HR meeting - they have "people for that" -HR is extremely biased - releases policies in favour of management without notifying employees, tries to pressure or bribes you to sign documents etc. -Huge turnover, but the work would be distributed rather than re-hiring so you end up working long hrs -morale is at an all time low with managers presenting the opinion that you should be "grateful that you still have a job" -no Christmas parties, bonuses and a less than inflationary pay raise -Managers think it’s acceptable to belittle staff in front of piers through TEAMS, a private phone call etc. My advice to future applicants - know your rights and you better have a thick skin if you're going to work here. May the odds be in your favour...
Continue reading - Helpful (1)
"Good overall but like anywhere else, work politics are unavoidable"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookDisapproves of CEOI worked at Indochino full-time
Pros
The job is very rewarding and is one of the few jobs out there where you can literally see the progression of your skills improving. Customer relations can be challenging at times, but the good relations you make will more than make up for it. The store team ran like a family, and at a retail level, everyone truly enjoyed working with each other.
Cons
Some members at head office are very patronizing and abrasive. With some individuals, favoritism is clearly visible and it is crucial that you buy your way onto their side.
"Good opportunities for growth"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Indochino full-time
Pros
Great place to learn and grow, promotions from within.
Cons
Too many sales, takes away from value of product
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