Does ISA pay their employees well?

According to anonymously submitted Glassdoor reviews, ISA employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at ISA. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ISA?

94% of ISA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ISA 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ISA?

Data Collector (13) , Telephone Interviewer (3) , Educator (2) , Internship (2) , Telephone Surveyor (2)

What are the pros of working at ISA according to real employee reviews?

"Flexible hours and ability to gain experience in phone communication." ((in 7 reviews)); "good work environment not too much presure" ((in 4 reviews)); "Flexible schedule, familiar with staff" ((in 3 reviews)); "Very good management and friendly environment" ((in 3 reviews))

What are the cons of working at ISA according to real employee reviews?

"Management not as efficient as they could be, a bit tied by tradition (even though internship was supposed to be for a diverse group of people), some full time workers are very friendly and on top of things and some are less so." ((in 3 reviews)); "It's minimum wage when I worked here from 2006" ((in 3 reviews))

What are employees saying about ISA redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ISA redundancy and their outlook for job security at ISA in 2026.

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ISA

ISA Reviews

4.2

94% would recommend to a friend

(71 total reviews)

Tony Kretzmer

96% approve of CEO

89% positive business outlook

Ratings by category

4.2

Diversity and inclusion

4.2

Work/Life balance

4.1

Culture and values

4.1

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

ISA has an employee rating of 4.2 out of 5 stars, based on 71 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ISA employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Ratings by demographic groups

Gender

Parent or family caregiver

Veteran status

Reviews by job title

71 reviews

3.0

May 26, 2022

None

Production assembler

Recommend

CEO approval

Business outlook

Pros

Flexible hours no management/supervisor standing over you

Cons

More work and less pay

5.0

Jul 20, 2020

Professional Driver

Professional driver

Recommend

CEO approval

Business outlook

Pros

A right parson to work is doss thàt here professional.

Cons

Challenge is out there was but

4.0

Feb 6, 2012

It has been a professional learning experience

Research collection interviewer

Recommend

CEO approval

Business outlook

Pros

They provide excellent working hours flexibility. The call center experience is also challenging, while not touching touching on sales. Professionalism must be maintained at all times.

Cons

There truly are few to mention. The staff and management are very easy going and friendly, which created a very relaxed atmosphere. I would also recommend for management to get feedback from interviewers on the responsiveness of interviewees of certain questions. This will help improve the number of completed surveys, which then further assists the client.

Viewing 1 - 3 of 71 Reviews

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ISA Reviews

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Professional Driver

It has been a professional learning experience

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