INTRUST Bank Reviews

There is a disconnect within many departments from the overall company vision and values. Some long-term leaders treat their employees very poorly but continue to get promoted and stay in their roles despite deficiencies in their leadership. HR and executive leadership have been made aware of abusive behaviors of one female leader, but she remains in her role. There is an entire division of leaders who are disrespectful to their peers and especially to anyone deemed below them. Not enough value is placed on the employees who directly deal with customers. The company touts growth opportunities, but that is mostly for banking center employees moving up at the bank or moving into operational roles. Beyond that, there is not a lot of growth, especially outside of banking operations, and if you are looking to expand your role to increase your salary. They tend to take advantage of employees who work hard and do more by not paying adequately for the expansion. There is a lack of collaboration around strategic vision and objectives. They say the right things about who they are and what they do, but it's not put into practice for their employees, which makes it really hard to extend those values to customers.

Edit: After the response below, there is no leave granted upon "initial hire", you are ineligible for any flexibility in the first 90 days. Maybe read your own handbook. Or at least tell the truth. The HR department is horrendous. No policies which make any sense. Silly rules. Incredibly outdated thoughts, processes and attitudes. No remote work? Ok, fine and everyone knows that but even in 1980, people had emergencies and "life". Long tenured employees have so much vacation they can just "put in" for PTO after the fact, if you are newer and you have something come up then you will be sent into a maze of absolute insanity with zero policy on what is "allowed" so it is just made up. It also ridiculous the way long tenured people throw the whole "I will just talk to Charlie" nonsense around. Never met Charlie or his kid, but they would both be embarrassed if they knew what very low skilled, long tenured "leaders" are tossing their names around in the name of doing. It was pathetic. I am embarrassed for the Chandler family and their legacy with the way they are allowing people to be treated. You need to dig into your HR team. I would never recommend anyone work at or do business with Intrust Bank, ever. And I am a lifelong Wichita resident with many connections in town.