ICS-digital Reviews

3.5

65% would recommend to a friend

(65 total reviews)

52% positive business outlook

ICS-digital has an employee rating of 3.5 out of 5 stars, based on 65 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICS-digital employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

65 reviews
4.0
Apr 22, 2022
Recommend
CEO approval
Business outlook

Pros

The instructions are clear and efficient.

Cons

The content can be shallow.

1.0
Mar 30, 2023
Recommend
CEO approval
Business outlook

Pros

It's easy to get a job, interviews are easy and standards aren't very high free breakfast a couple times a week and Friday drinks

Cons

A lot of internal changes and restructuring of teams leads to changes in management/Line management all the time. On first glance it seems like a cool and relaxed place to work with everyone being super friendly and open but it's actually super cliquey and if the "cool" people don't like you you'll have a very hard time. Promotions of more senior staff is based on whether higher management likes you - if you have a mind of your own and voice opinions that don't align with their ideas you'll end up on the outside very quickly. Massive amounts of pressure put on staff to achieve unrealistic targets. Management is useless, they've recently started hiring more external staff for higher positions but most people have worked their way up from the bottom and over time they created "specialist" and head of roles that have been filled with people who don't actually know the first thing about how to run a business - and it shows. I know of at least 5 people who left without having a new job secured because of mental health reasons. A lot of people who leave end up coming back after a few months as due to lack of training and development at ICS they're not prepared/qualified for a real, professional job.

avatar
ICS-digital Response
3y
Thank you for sharing your feedback. We pride ourselves in our supportive and collaborative working environment so we are disappointed to hear this doesn't align with your experience. All of the points you raise are important to us and while steps have already been taken to address some of them more recently, we would appreciate the opportunity to discuss further. Please feel free to get in touch with us so we can arrange a chat.
1.0
Jun 11, 2025

Join if you're okay with being in a cult

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's very alluring at first.

Cons

You realise the only way to get progression is to nod your head along to everything and clap your hands. Ah yes you are liked so you'll be given promotion after promotion until you're heading a team of noone. Challenge the status quo and you will be kept on the ground forever, grinding at the chogs of the seo sweat factory.

Viewing 1 - 3 of 65 Reviews

Glassdoor has 92 ICS-digital reviews submitted anonymously by ICS-digital employees. Read employee reviews and ratings on Glassdoor to decide if ICS-digital is right for you.