Golfsmith Reviews

3.4

44% would recommend to a friend

(281 total reviews)

David Roussy

42% approve of CEO

18% positive business outlook

Golfsmith has an employee rating of 3.4 out of 5 stars, based on 281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Golfsmith employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

281 reviews
4.0
Jan 5, 2023
Recommend
CEO approval
Business outlook

Pros

Able to help people with golfing needs

Cons

Sometimes slow, and sometimes have to deal with difficult customers

1.0
Apr 28, 2014

A Once Upon a time gem turned 'black' coal

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A passion for Golf. From a Canadian perspective there were no other choice, and its founder created a workplace environment that was high-expectations and fun for staff. Then once under the management of GolfSmith, not only was Employee moral sacrificed, even the customer's service was compromised with a 'walmart' like store with their own proprietary products and the only focus about figures and $$$. Shame of where it had gone.

Cons

- Lack of product selection. Due to focus on 'in-house label' which creates a giant distaste for our customers. - The lack of store morale, due to upper management of situation, not budgeting hours, lack of staff, and in terms filter down to lack of sales, and customer service - No longer care about the employees, it is just work, and numbers.

1.0
Aug 9, 2016
Recommend
CEO approval
Business outlook

Pros

1. One of the easiest retail jobs out there 2. Some of the discounts on clothing and golf clubs

Cons

1. 0% chance of advancement 2. 0% training 3. 0% commission on sales from Golfsmith 4. Will work you full time while designated as part time employee and give you no benefits 5. Low pay 6. Lack of respect for salesmen from management 7. Lack of golf passion and golf knowledge from employees 8. Extremely poor management

Viewing 1 - 3 of 281 Reviews

Glassdoor has 287 Golfsmith reviews submitted anonymously by Golfsmith employees. Read employee reviews and ratings on Glassdoor to decide if Golfsmith is right for you.