Does Goldsmiths pay their employees well?

According to anonymously submitted Glassdoor reviews, Goldsmiths employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Goldsmiths. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Goldsmiths?

59% of Goldsmiths employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Goldsmiths 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Goldsmiths?

Sales Consultant (24) , Sales Associate (10) , Sales Assistant (5) , Manager (4) , Assistant Manager (3) , Store Manager (3) , Administrator (2) , Associate Lecturer (2) , Lecturer (2) , Sales Advisor (2) , Sales Representative (2) , Supervisor (2)

What are the pros of working at Goldsmiths according to real employee reviews?

"Great people to work with." ((in 6 reviews)); "A lovely team to work with." ((in 5 reviews)); "Good working environment." ((in 5 reviews)); "decent salary and the store incentives are great" ((in 4 reviews)); "Good training," ((in 3 reviews))

What are the cons of working at Goldsmiths according to real employee reviews?

"Commission is awful." ((in 5 reviews)); "The worst thing about working there was the culture of fear and too many managers on your back, criticisng you for everything like it was the army, not a jewellers." ((in 4 reviews)); "6 5 days a week and even after the 6pm mark is over they like to keep you there an extra hour unpaid, so there is no work/life balance at all." ((in 3 reviews)); "Felt you had no support from senior management and constant pressure and accountability." ((in 3 reviews)); "The assistant managers and supervisors act like bullies, even if the Manager is decent." ((in 2 reviews))

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Goldsmiths

Part of The Watches of Switzerland Group

Goldsmiths Reviews

3.2

59% would recommend to a friend

(111 total reviews)

Brian Duffy

55% approve of CEO

40% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.1

Career opportunities

3.0

Culture and values

3.0

Compensation and benefits

2.9

Work/Life balance

2.8

Senior management

Goldsmiths has an employee rating of 3.2 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Goldsmiths employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

111 reviews

5.0

Jun 5, 2026

Great experience with some salary limitations

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

great experience and learning opportunities

Cons

everything was great, salary could be better

1.0

Apr 10, 2026

Dire!

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The showroom is a beautiful environment and you get the opportunity to purchase some pieces at a brilliant price.

Cons

Endless tasking, which changes last minute, and for some odd reason the different departments don't communicate so you wind up doing 2 or 3 times the work. Short-staffed constantly which puts huge pressure on everyone. Stores closing constantly, and restructuring. Constant changes and updates and training; it is like bombardment!

3.0

Dec 12, 2025

Mismanaged and tedious

Av technician

Recommend

CEO approval

Business outlook

Pros

Flexible hours working hours, v few other pros.

Cons

Totally inept and scattered management. Professors are all total nitwits.

Viewing 1 - 3 of 111 Reviews

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