GAME Digital Reviews | Glassdoor.ca

GAME Digital Reviews

Updated Aug 20, 2019

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Found 202 reviews

3.2
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
50%
Approve of CEO
GAME Digital CEO Martyn Gibbs
Martyn Gibbs
97 Ratings
Pros
  • "Majority of the team are great people who love the brand(in 13 reviews)

  • "Staff discount is decent plus free merch like t-shirts etc is pretty cool if you're into games(in 10 reviews)

Cons
  • "Head office completely out of touch with what goes on in stores(in 23 reviews)

  • "only find out your rota a week in advance(in 12 reviews)

More Pros and Cons
  1. "Not bad"

    StarStarStarStarStar
    Current Employee - Seasonal Sales Associate 

    I have been working at GAME Digital part-time

    Pros

    Benefits were good and got to develop relationships with customers

    Cons

    Management were tough, and there was no formal training before starting

    GAME Digital2019-08-06
  2. "Good Retail Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Manchester, England
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GAME Digital for more than a year

    Pros

    Fun work environment, great co-workers, decent company discounts

    Cons

    Minimum work hours per week are generally quite low, slow till systems

    Advice to Management

    From my time working there, I generally found that the company, whilst it did treat employees well and fairly, didn't hand out enough hours to make it a sustainable single job unless you were a senior sales associate or in management. I would've preferred a tougher time getting a job if it meant getting a minimum of 12 hours a week rather than 8.

    GAME Digital2019-07-28
  3. "Good enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Hero 

    I worked at GAME Digital part-time for more than a year

    Pros

    Loved working there, great bunch of people, legitimately all gamers

    Cons

    It's still retail so that comes with all of the regular cons. although it's much easier to keep up with product changes if it's something you're actually interested in

    GAME Digital2019-07-28
  4. "Good fun but high pressure"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at GAME Digital part-time for more than 3 years

    Pros

    Staff at sales level are a good bunch and you make amazing like-minded friends. Staff discount is good, and sometimes game developers will give you extra discount on launch days. Good training. Good hours. All staff are one big family and I feel like I speak privately with managers about any issue I'm having.

    Cons

    SO much pressure to sell. If your figures are phenomenal on everything but one thing you WILL get challenged on it and asked to explain yourself. Witnessed a lot of rude and nagging sales tactics that are not only encouraged but you are trained to use them by the senior staff using them. The company also refuse to update their tills when they've not changed in about 12 years so they will crash constantly and searching...

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    Advice to Management

    Stop putting so much pressure on sales figures. We can't force £40 out of someone and we don't deserve a patronising lecture if we're having a bad day with it.

    GAME Digital2019-07-31
  5. "Floundering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at GAME Digital full-time for more than a year

    Pros

    You get to work in a market you like

    Cons

    No -one has any real idea of what they are trying to do. They are using systems that are wildly out of date, in order to sell products that people don't want to purchase in that format. Redundancies come in waves and there is no job security. The politics in the head office is out of control. Marketing won't speak to digital marketing, buyers speak to no-one and everyone treats everyone else with contempt. While I was...

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    GAME Digital2019-08-20
  6. "Great people, head office a bit dim."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Aberdeen, Scotland
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at GAME Digital part-time for more than 3 years

    Pros

    People are fun to work with. Manager was great.

    Cons

    Head office make poor decisions regularly.

    Advice to Management

    Keep your team happy.

    GAME Digital2019-07-14
  7. "Part time sales assistant at game"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant 
    Doesn't Recommend
    Neutral Outlook

    I worked at GAME Digital part-time for less than a year

    Pros

    Easy work, enjoyable for those with knowledge of games industry.

    Cons

    Pushing extras, boring after a while

    GAME Digital2019-06-23
  8. "Work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Associate in Birmingham, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at GAME Digital part-time for less than a year

    Pros

    Good ellaboration on skills relating with retail

    Cons

    You have to get searched every time you leave

    Advice to Management

    Try and learn names of your colleagues

    GAME Digital2019-05-20
  9. "Uneventful, but Easy Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Assistant in Worksop, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at GAME Digital part-time for less than a year

    Pros

    Most staff are easy to get along with. Everyone shares the same interest. Each day is different. Very flexible.

    Cons

    Lack of real training. Online quizzes do not help in a practical sense. Expect training "senior" staff to think they're the boss of you. Days are relatively slow and uneventful. Low hours when not in peak times (any time except Christmas and big game releases.)

    Advice to Management

    Train sales assistants properly, don't leave them to do the online quizzes and expect them to be perfect at it. Ensure structure to the day and make sure messages get passed on to all staff members.

    GAME Digital2019-05-08
  10. "I am "Ironman" and the Real Regional Manager for Game Digital in London"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Manager London and M1 in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at GAME Digital full-time for more than 10 years

    Pros

    Been working for Game for over 18 years and thought I would let everyone know why it is such a great company to work for after seeing another post the claims to be in my role. So here goes, on top of the great product that we get to sell and immerse ourselves, working at Game, the greatest reason why i have been an employee at Game is the constant challenge and development the business provides. I have had the privilege...

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    Cons

    There is little to no cons I can think off working for Game. Is retail and challenging. There is change happening in many businesses. It is has always been a challenging business to work for, but in the sense it creates challenge for us to solve and move forward. Successful individuals that can plan, that are organised, have great direction, understanding of the task ahead and are good at managing change do well, but...

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    Advice to Management

    So finally to the management keep looking after the people in everything you do. Have a clear plan for the future that involves the business thriving and customers fueled up for all there gaming needs.

    GAME Digital2019-04-29
Found 202 reviews