Where should I start?
Transparency - Upon coming onboard the team, we were all sold a dream that was really a nightmare. Told 100% of the team was hitting quota and you’ll make good money. So far from truth. You’ll also be told, they don’t fire people without warning or PIPs, also not true. Even these reviews aren’t transparent as it’s obvious that one of them was done by upper management posed as an AE (which also speaks to the integrity of some management and the validity of all the statements you’re about to read). You are essentially a SDR who works deals occasionally.
Commission - First off, payouts are quarterly. Who can live like that? Which won’t matter because of the way it’s structured, you won’t make any commission anyway. If you close a decent deal, you will barely make anything off it and it essentially takes a year to accrue if you’re there that long. Almost impossible to make any money in your first year with this company so make sure you negotiate your salary appropriately because you’ll be living off that. There is very little motivation to sell and definitely no motivation to sell the large deals they pressure you to find. In my opinion, the amount of effort that goes into being successful at this company is not worth the output. Not in the least. You can put 1/3 of the energy into a well structured company and it will pay off 150% more.
Unrealistic Expectations and Goals - The team would be lucky if one of the many AEs hit quota. For my tenure at Funraise, I had worked with some of the most talented, driven, and competent sales people who were all pushed out either by being let go or resigning due to how much of a dumpster fire the company is. Everyone was stressed while watching the same few people close deals that were usually inbound.
Upper Management - While lower management tried hard to keep us positive and productive, issues or feedback to upper management was often responded to by gaslighting, defensiveness, passive aggression, and lack of accountability. Created a very toxic work culture with out-of-touch management who can’t read the room or see the elephant sitting in the corner.
Product - The product is good for the market and there is a ton of potential here however they made changes that eliminated a lot of the customers we could sell to. This was done with the intention of getting in more quality deals but what it really did was deter most with complicated pricing and high fees. Neither of which are appealing to the customers, which were nonprofits. They would have seen this if they actually listened to those on the front lines.
So if you want to work in a high pressure, little reward, sales environment all the while being constantly worried who’s next to be let go….. go for it.
