Fullmind Reviews

3.4

49% would recommend to a friend

(85 total reviews)
avatar

Ysiad Ferreiras

70% approve of CEO

51% positive business outlook

Fullmind has an employee rating of 3.4 out of 5 stars, based on 85 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fullmind employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

85 reviews
2.0
Aug 6, 2021

Don't expect to be treated well

Recommend
CEO approval
Business outlook

Pros

A little extra income from home, a little easier to achieve a work life balance, many of the children are great

Cons

The company treats teachers badly. I've been working there 3 years and have consistently received top reviews from clients, I also have a Masters Degree and quite a bit of experience, but the company does not care about any of this (I am currently searching for different employment). I have had numerous problems with this company, most recently they leveraged a complaint against me for leaving a session early (I did not) and suspended my account (Supposedly for 7 days), a week and a half later and the account has yet to be reactivated. No one has given me an explanation and no one from the company usually responds when you contact them in respect to these issues. In the rare event they do, many times the language barrier will be such that they're not really understanding or responding to your questions or concerns and its incredibly frustrating. There is no transparency , they don't appear to follow any sort of HR legal policy in terms of employee rights, and there seems to be a lot of disorganization. I've even had their HR department reaching out trying to recruit me as a new teacher WHILE my account is sitting here under suspension. On several occasions they have arbitrarily made charges on my pay that do not fall within the guidelines stated in their policies and when I've inquired as to what they are (again - no response). Moreover, this is not a job that will support you or provide enough consistency to plan your personal finances around. There is simply not that much money in it, especially for the amount of energy you are expected to put in. It can also be very draining as the company is consistently packing 25 minute class with 4-6 children in order to maximize their profits and minimize the amount they have to pay teachers. You frequently have to improvise and make up your own material on the fly, either because of lack of material for the lesson provided or because they submit inappropriate material for the students being taught (on several occasions I have been provided with adult material that ranges from topics like the business etiquette of smoking to foreign investments for 45 minute classes of six -year olds (again, complaints and queries about this go unanswered and you are left holding the bag). That said, no matter what happened during class, you will be at fault. If a child complains or a parent complains because perhaps they don't fully understand the lesson that is being delivered and its purpose (or they don't like it), you will be the one penalized for it. To that end, the more sessions you work the more you actually put yourself at risk because regardless of how well you do, or how many great students you might have, you're bound to come across a difficult student/parent/lesson from time to time and if that happens, so help you because this company simply doesn't value their teachers. Sadly, responses to these review postings appear to be the only time any feigned concern for teacher grievances is elicited out of their staff.

2.0
Aug 3, 2023

Challenging Situation

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great colleagues, excellent mission, and everyone work as a team.

Cons

Consistent lay-offs due to the company not hitting targets. Lack of direction in how to grow the company consistently. The company is more of a staffing company than a technology company.

1.0
Sep 2, 2020

Highly Recommend to Stay Away

Recommend
CEO approval
Business outlook

Pros

If there were any real pros to working at iTutor, you would see more positive reviews. Most of the negative reviews I have read on Glassdoor from employees at the corporate office are true in my opinion. If you enjoy wasting your time, potential, being underpaid & undervalued, disrespected, never making any additional commission, and eating snacks, this is the place for you!

Cons

If you are a person who is professional, honest, hardworking, motivated, and passionate, I urge you to stay away. Through the looking glass, joining iTutor seems like a great opportunity to be a part of a growing tech company. In a time when the company should be exploding in growth due to the rise of remote learning, the company is constantly letting staff go and scrambling for direction. I have been with the company for over a year and can honestly tell you it has been a complete waste of time as a professional from the very beginning. The root of all problems stem mainly from the company’s CEO. Upon being hired here, he will tell you everything that you want to hear in order to win you over, even if it means stretching the truth. He will pitch you worthless stock options and sell you on enormous earning potential as a salesperson. Once you begin working here you will quickly realize that you were completely bamboozled. The company is totally unorganized, dysfunctional, and employees work with no direction. Management is non-transparent and will avoid having any serious conversations with you about raises or what you need in order to succeed. They will do everything to hide the truth from you and ignore your requests to hold a meeting. Turnover is very high, people are constantly quitting or being fired and management tries to sweep it under the rug like it never happened. Half the time employees are standing around laughing about how unreasonable & clueless the CEO is. The CEO has no leadership or management skill and is unfit to run the company. He is egotistical, narcissistic, and only cares about being the face of iTutor. Months will go by without receiving any guidance from him. He micromanages his employees by staring out his window at everyone watching them come and go. When he does want to speak with you, you will get called into pointless meetings at the end of your workday, to go over things with him that have no value or you already went over many times before. His philosophies are old school and he refuses to evolve with the times. He is unwilling to listen to any of his valuable employee’s suggestions or expertise and would rather do the same things his way that are useless. It is a complete circus act. On the sales side of it, there is no sales culture at iTutor. There is no quality training program; you are just thrown into a position without a plan for success. It is a complete free for all where everyone just does whatever they want. The Chief Sales Officer of the company will offer you no support, openly use foul language on employees, and will ridicule you at weekly sales meetings in front of others. He will also unfairly split up territory and leads. You will receive no inbound leads through marketing efforts as well which is frustrating. The product itself is almost never working correctly and you will constantly be apologizing to customers. On top of it all, salaries are non-competitive in comparison to other tech companies in New York State. The commission structure is extremely minuscule and you will have to pull teeth in order to receive a few hundred dollars from management. iTutor has no company culture and hardly ever any team building events. Using your vacation days is frowned upon, you get around 10 a year which is including sick days. You rarely get any holidays off. The benefits are terrible and very expensive. In addition, there is no 401k and no direct deposit. If you are someone who works remotely, expect delays on pay.

Viewing 1 - 3 of 85 Reviews

Glassdoor has 137 Fullmind reviews submitted anonymously by Fullmind employees. Read employee reviews and ratings on Glassdoor to decide if Fullmind is right for you.