Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 34 reviews)); "and the pay is good ." ((in 26 reviews)); "Good benefits and good hours" ((in 22 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 20 reviews)); "Extreme favoritism in all areas" ((in 14 reviews)); "Transportation managers want you to sit to gossip, not talk about your work, but other employees and they penalize you if you don't" ((in 11 reviews)); "1) below average salary and benefits" ((in 10 reviews))

What are employees saying about FreshDirect redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect redundancy and their outlook for job security at FreshDirect in 2026.

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FreshDirect

FreshDirect Reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity and inclusion

2.9

Career opportunities

2.8

Culture and values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

5.0

Jan 4, 2022

Excellent

Refrigeration and air-conditioning technician

Recommend

CEO approval

Business outlook

Pros

They have good policy for workers

Cons

Every field and it own challenges

5.0

Jul 22, 2025

wonderful place to work

Head of operations

Recommend

CEO approval

Business outlook

Pros

lots of opportunities if you are hard worker, recognition, award

Cons

working overtime, everybody is responsible for anything happening

5.0

Mar 22, 2025

FD Review

Senior industrial engineer

Recommend

CEO approval

Business outlook

Pros

StartUp Culture, Collaboration with all kinds of Teams & High visibility projects.

Cons

Direction needs to be defined, Customer Orders going down, & expectations are high.

Viewing 1 - 3 of 537 Reviews

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Jobs at FreshDirect

Freezer- Personal Shopper

Ambient- Personal Shopper

Chill- Personal Shopper

MTO C4- Personal Shopper