Does FirstThought pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstThought employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FirstThought. This rating has been stable over the past 12 months.

How satisfied are employees working at FirstThought?

30% of FirstThought employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstThought 2.5 out of 5 for work life balance, 2.8 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at FirstThought?

Research Associate (12) , Client Service Associate (2)

What are the pros of working at FirstThought according to real employee reviews?

"60K+ salary for easy job which was remote at the time." ((in 3 reviews))

What are the cons of working at FirstThought according to real employee reviews?

"Management doesn't really make the decisions" ((in 3 reviews))

What are employees saying about FirstThought redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FirstThought redundancy and their outlook for job security at FirstThought in 2026.

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FirstThought

FirstThought Reviews

2.5

30% would recommend to a friend

(20 total reviews)

Joseph Benoit

Not enough data to show CEO approval

22% positive business outlook

Ratings by category

3.3

Compensation and benefits

2.8

Culture and values

2.8

Diversity and inclusion

2.5

Work/Life balance

2.4

Senior management

2.4

Career opportunities

FirstThought has an employee rating of 2.5 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstThought employee rating is 33% below average for employers within the Management and consulting industry (3.7 stars).

Ratings by demographic groups

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

20 reviews

1.0

Jun 27, 2022

Run away

Research associate

Recommend

CEO approval

Business outlook

Pros

The office view, $500-$600 monthly bonuses you have to earn via metrics, some coworkers..that’s about it.

Cons

8:30-6pm without overtime pay, title is deceiving (I’d hardly call robotically spamming emails and cold calling people until I want to pull my hair out “research”), they’ll try to get every ounce of work out of u while paying the bare min, works off metrics which you need to hit if u don’t want to feel like ur jobs on the line, show no appreciation for hard work, poor management, high turnover rate

1.0

Jun 25, 2022

Glorified Spam Email Sender

Research associate

Recommend

CEO approval

Business outlook

Pros

If you earn the company thousands of dollars you might get free lunch once a month

Cons

Everything is metrics. The moment you fall below their point system you will be fired. Hires STEM graduates to send Spam emails all day. Pretends to care about employees but couldnt really care less. Terrible communication, misleads employees, pays 60k in a city where rent is 3k/month. Long hours with no overtime. Expects you to stay after work and regularly work holidays for no extra pay because "startup culture". Work here if you want to waste your degree and have mental illness.

1.0

Aug 28, 2022

DO NOT WORK HERE

Research associate

Recommend

CEO approval

Business outlook

Pros

Used to have wfh flexibility Unlimited PTO Potential to meet great co-workers

Cons

This company is going down and taking its employees with it--there is no job security and they will fire you on a whim. The metrics they expect you to hit are impossible to achieve without working constant over time. I met some great people there but management's competitive environment strains working relationships. The job entails cold calling and mass spam emailing that borders on harassment, there is little to no actual research involved. I witnessed multiple people have mental breakdowns over hitting metrics. Do not work here if you care about having a work/life balance of your mental health.

Viewing 1 - 3 of 20 Reviews

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