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      First Command Financial Services

      Engaged employer

      First Command Financial Services Reviews

      4.4

      87% would recommend to a friend

      (574 total reviews)
      avatar

      Mark Steffe

      92% approve of CEO

      88% positive business outlook

      Ratings by category

      4.6

      Culture and values

      4.6

      Diversity and inclusion

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Career opportunities

      4.1

      Compensation and benefits

      First Command Financial Services has an employee rating of 4.4 out of 5 stars, based on 574 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Command Financial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      574 reviews
      5.0
      May 18, 2026

      Family-oriented culture with a need for process change

      Communications manager
      Recommend
      CEO approval
      Business outlook

      Pros

      True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

      Cons

      Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

      avatar
      First Command Financial Services Response
      2w
      Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
      5.0
      Jan 7, 2026

      A Professional Home Away From Home

      Director, enterprise architecture
      Recommend
      CEO approval
      Business outlook

      Pros

      Working at First Command has been an incredible experience, especially as someone who moved from Sweden to Texas. Transitioning to a new country and career at the same time can be daunting, but the environment here made it seamless. What stands out most is the authentic and inclusive culture. It isn’t just "corporate speak"—the First Command family is genuinely enthusiastic about what they do and focused on doing it with the highest level of professionalism while keeping it down to earth and humble. The work environment is excellent, striking a perfect balance between being high-achieving and deeply supportive. If you are looking for a workplace that values transparency and offers a truly great culture, I can’t recommend First Command enough. It has been the perfect place to start my American professional journey. It might even be where I end my professional journey.

      Cons

      Coffee could taste more like...coffee

      avatar
      First Command Financial Services Response
      4mo
      Thank you for taking the time to share your positive experience and the benefits of a career with First Command. We are committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of the First Command family. We value your feedback and thank you for telling your story.
      5.0
      Dec 15, 2025

      An employer who cares

      Qc compliance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      This company really cares about its employees. Lots of events for employees, ERG groups, training opportunities.

      Cons

      No cons to provide at this time.

      avatar
      First Command Financial Services Response
      4mo
      Thank you for sharing your story and experience. At First Command, we’re committed to creating and sustaining a culture that inspires our employees and makes them feel appreciated and part of our corporate family. We’re glad you find value in the opportunities we offer for wellbeing and professional development.
      Viewing 1 - 3 of 574 Reviews
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      ReviewsFirst Command Financial Services reviews

      Glassdoor has 631 First Command Financial Services reviews submitted anonymously by First Command Financial Services employees. Read employee reviews and ratings on Glassdoor to decide if First Command Financial Services is right for you.