Does FairPoint Communications pay their employees well?

According to anonymously submitted Glassdoor reviews, FairPoint Communications employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at FairPoint Communications. This rating has been stable over the past 12 months.

How satisfied are employees working at FairPoint Communications?

31% of FairPoint Communications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FairPoint Communications 2.8 out of 5 for work life balance, 2.2 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at FairPoint Communications?

Manager (7) , Central Office Technician (5) , Customer Sales & Service Representative (4) , Director (3) , Sales (3) , Account Executive (2) , Analyst (2) , Network Engineer (2) , Showroom Manager (2) , Technician (2) , Vice President (2)

What are the pros of working at FairPoint Communications according to real employee reviews?

"benefits were good." ((in 29 reviews)); "Great people to work with" ((in 10 reviews)); "salary is good and it is conveniently located for me" ((in 5 reviews)); "Good work life balance." ((in 4 reviews)); "Depending on your position, work from home opportunities are possible which is helpful in the Northeast with bad weather." ((in 3 reviews))

What are the cons of working at FairPoint Communications according to real employee reviews?

"Terrible management, atmosphere is horrible." ((in 10 reviews)); "Upper management was great until the middle of 2014 when the company brought in people from the outside who had grandiose ideas of how to make things work." ((in 8 reviews)); "Since the leadership has no clue on how to run the business the best talker winds up being the leader regardless of experience or capabilities." ((in 5 reviews)); "More communication needed through the ranks" ((in 4 reviews)); "Senior management was a revolving door" ((in 3 reviews))

What are employees saying about FairPoint Communications redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FairPoint Communications redundancy and their outlook for job security at FairPoint Communications in 2026.

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FairPoint Communications

FairPoint Communications Reviews

2.6

31% would recommend to a friend

(152 total reviews)

Paul H. Sunu

22% approve of CEO

15% positive business outlook

Ratings by category

3.3

Compensation and benefits

3.0

Diversity and inclusion

2.8

Work/Life balance

2.2

Culture and values

2.2

Career opportunities

2.0

Senior management

FairPoint Communications has an employee rating of 2.6 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FairPoint Communications employee rating is 32% below average for employers within the Telecommunications industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

152 reviews

4.0

Oct 9, 2019

Great company destroyed by terrible acqusition

Sales

Recommend

CEO approval

Business outlook

Pros

It was a great company prior to 2008

Cons

Bought the worst telecom property in the USA

2.0

Jul 22, 2017

Stupid company good people

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good people that try very hard.

Cons

Saddled with massive bureaucracy for no reason. Invests too much money in residential DSL (really?).

2.0

Jul 21, 2015

Lost

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

I worked with a great group of people at a remote location. It had more of a family type feel to it. Everyone knew each other, hung out after hours and the Christmas parties we're a blast!

Cons

Upper management was so clueless (IT department). It never seemed like we knew much of what was going on, had any type of goal or concept of what should happen next. Not to mention dealing with the union workers...

Viewing 1 - 3 of 152 Reviews

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Great company destroyed by terrible acqusition

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Lost

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