FabFitFun Reviews

3.2

36% would recommend to a friend

(164 total reviews)

Michael & Daniel Broukhim

26% approve of CEO

21% positive business outlook

FabFitFun has an employee rating of 3.2 out of 5 stars, based on 164 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FabFitFun employee rating is in line with the average (within 1 standard deviation) for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

164 reviews
3.0
Sep 27, 2018

Elicit change

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free food, nice coworkers, free boxes.

Cons

Let me start by saying I think this company has good bones, and some good people but they really need to get better leaders in place and actually listen when employees are saying someone isn’t a good fit and something needs to change. I’ll try and make this productive by listing out only the teams that have the most issues based on most complaints and follow with comments on the top executives. HR is sloppy and allows the company to lose good people because managers and executives have too much pride and can’t admit when they’ve made a bad decision. They hire their friends (and promote them even when they do a poor job) and give them too much power which they love to throw around just because they can. As a result we lose the people who made this place great. That being said I think there’s good people on the HR team, they just need a leader who doesn’t get walked all over and isn’t a tyrant. Merchandising is a bunch of high school cheerleaders who gossip like mean girls, if you’re not one of them you’re not one of them. The ring leader of the group encourages gossip and looks down on others because acts better than everyone. Don’t join this team unless you have extremely thick skin. This team could benefit from more HR involvement and team bonding that doesn’t include drinking and talking about fellow team members. Customer service, I couldn’t do what they do, especially with the lack of leadership. No one on the team is happy, except one person who makes everyone else miserable, the team does all the work while they don’t benefit because no one cares about their growth or is on vacation. This team has okay people on it, they just need a VP to come in and really run things - someone who cares about people and has years of experience doing the job. Other teams have an actual VP or department head but this team doesn’t and they suffer at the hands of no leadership. Executives seem like they’d rather ignore this teams unhappiness if it means they don’t have to deal with it while they continue to promote someone who does a poor job. The Marketing Team seems lost and suffers from being another team run by a friend to the executives and pretends to have any idea how the company works. Other leaders on this team have good heads on their shoulders and would probably be better off running the show on their own as collaborators otherwise someone as Head of Marketing needs to come in and help this team out or we will see the loss of people on this team as well. Warehouse is drowning and no one is helping. The people who have been at it for awhile refuse to make any changes and the people who come in and are new refuse to listen to how things work. Seems like a case of too many egos and the main office being completely disconnected from what happens at the warehouse. There needs to be people on both sides listening in order for this to work otherwise those in charge will continue to pull the “I’m right” card and lose the people who work hard. All it takes is listening, the people who come in and bust their behinds everyday deserve to have a voice and some say in how things are run but are too afraid to speak up. People keep joining the team and thinking they have all the answers without respecting the work that was put on before they arrived. CEO 1. Cares about employees and wants to hear people out but stuff falls on deaf ears since due to not actually willing to make any changes. CEO 2. Seems nice but not really involved.

1.0
Aug 15, 2017
Recommend
CEO approval
Business outlook

Pros

Free Lunch sometimes and dogs in office.

Cons

The most ridiculous place to work. The place runs with zero organization or long-term game plan—everything is last minute and deemed an emergency. You will be made to work long hours and be on call at all times while others slack off and do very little. You will have to drop everything for impromptu "urgent team meetings" that are just gossip/coffee runs. You will be chastised for being late to a meeting with no location listed on the invite. It's a toxic sorority-style culture with backstabbing and negativity everywhere. They claim to be a big happy family but my experience couldn't be further from the truth. Also pretty sure HR has written all the positive reviews on their glassdoor profile...

3.0
Aug 8, 2018
Recommend
CEO approval
Business outlook

Pros

Some truly great people with a fun, earnest mission to spread joy through e-commerce.

Cons

The People Team sets a hurtful, harmful tone that has begun to trickle down over the entire company culture. There is a lack of character, morals, and competent leadership in the "people team" that is marring an otherwise good company. What's worse, there is a track record of people that complain about management in the people department loosing their jobs. Because the People Team is in charge of implementing company culture, and their behavior is so counter to adequate, decent HR, it's having a poisonous effect on the esprit de corp of the entire organization. It's created a lack of trust of upper management for not only tolerating, but elevating poor managers, with bad track records records that have garnered wide publicity within the company, to even more important positions, with more responsibility, and more potential to make bad things worse.

Viewing 1 - 3 of 164 Reviews

Glassdoor has 184 FabFitFun reviews submitted anonymously by FabFitFun employees. Read employee reviews and ratings on Glassdoor to decide if FabFitFun is right for you.