Extra Space Storage Reviews

Updated Aug 13, 2020

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4.0
79%
Recommend to a Friend
86%
Approve of CEO
Extra Space Storage CEO Joe Margolis
Joe Margolis
523 Ratings
Pros
Cons
  • "They claim you can move up in the company but they always higher upper management from the outside(in 37 reviews)

  • "No cons, treated well during process(in 36 reviews)

More Pros and Cons
  1. "Site Manager"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Extra Space Storage

    Pros

    Promises for future growth and expansive opportunity for longevity

    Cons

    Promises were false and opportunity lead to the front door

    Continue reading
  2. "Company culture"

    5.0
    Current Employee - District Team Leader 

    I have been working at Extra Space Storage full-time for more than 3 years

    Pros

    Great 🧭 compass. They truly believe in teamwork and innovation

    Cons

    Becoming micromanaging and unnecessarily scripted. Moving away from customer centric.


  3. "Great company to work for!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    * The people! * Work/life balance * Great work culture * Schedule flexibility

    Cons

    * Salary * Technology is getting better, but still lagging

  4. "Hi"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for less than a year

    Pros

    Everything was awesome about the job.

    Cons

    None there were no cons for me.

  5. "Great Company for a career"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Extra Space Storage full-time for more than 10 years

    Pros

    Nice work environment, management cares about employees.

    Cons

    Remember not all areas of the country are the same.

    Continue reading
  6. "Nice company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Recommends

    I worked at Extra Space Storage full-time for more than 3 years

    Pros

    Manager and District manager were very understanding and always willing to help you move up in the company and help you better yourself. They will always offer bonuses and commission to motivate you.

    Cons

    I did not have any problems while working for Extra Space.

  7. "Good company,"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager in Crest Hill, IL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Extra Space Storage full-time for more than a year

    Pros

    9:30-6 job with Sundays off. Very relaxed most of the time. Some locations are busy but all the work is str8 forward, no rocket science required. Training pretty easy. Uniform allowance through their website. Easy going. Light sales. Unit discounts for employees 50% for ASM and free unit for managers select unit

    Cons

    Seems like the performance reward system is rigged. Some metric don't make sense and uncontrollable, shouldn't be held accountable. Pay should be better. Health care is expensive, couldn't afford it. At times you feel like company is disconnected with customers, especially those in need.

  8. "The opportunity for career progression is absolutely here if you’re willing to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at Extra Space Storage full-time for less than a year

    Pros

    Great work/home life, set hours, thorough training, excellent management, great office/property work loads.

    Cons

    Typical customer service issues, but not that bad if you have experience in deescalating situations. Sometimes staffing is an issues for the bigger, heavier traffic sites.

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  9. "Not a bad place to work"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Extra Space Storage full-time for more than a year

    Pros

    Some day to day flexibility, Day Off during the week.

    Cons

    Low pay, few holidays, no employee stock plan, no weekends off

    Continue reading
  10. "Review"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Extra Space Storage full-time for more than 5 years

    Pros

    District support is dependable when your in a challenging situation and unsure of how to deal with it.

    Cons

    The physical aspects can be challenging at times.

    Continue reading
Found 1130 reviews