people were worked to the bones with low pay - Front of House wagamama Employee Review

Horrible, I mean absolutely horrendous work condition. Lots of make-dos everyday. Forced to meet the sales targets when the restaurant is 30% short-staffed. Unpaid team-briefs (employees are forced to attend 'voluntarily'). The head office makes so much profit while people who do all the actual hard work are worked to the bones on minimum or almost minimum wage. This is branch-specific but sometimes some branches have no work-life balance, they would put you on a 13-hour busy shift, then another 13-hour busy shift after merely 11 hours of break in between, and do that for 4 or 5 consecutive days. They do it smartly to not break the law (e.g. do that across Saturday - Wednesday so that is technically spread across two weeks), while this completely destroys your health.