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Big dreams but do not have the skills, knowledge, work-ethic or strategy to reach them - Account Manager vRide Employee Review

2.0
Aug 17, 2015
Recommend
CEO approval
Business outlook

Pros

- You get to work from home

Cons

- Constant changes with no strategy, upper management has no idea what they're doing and have no clue about the transportation industry - Leadership mostly comes from a completely unrelated industry of home appliances, hires their friends from the industry rather than promoting the few employees who have actually been successful and know about the transportation industry or other professionals who are competent and knowledgable about the industry - A lot of team members from other departments you rely on as a sales person are extremely lazy, promise you answers but never deliver - Very bureaucratic and political - They claim to want to have a world class sales team but have no transparency nor structure, and there are huge inequalities in base salary pay. Some people who have been there for years and actually know what they're doing get paid way less than newbies who don't know anything about the industry. They don't even have a real sales commission plan, it's a 'bonus' plan that has a terrible compensation structure. There are no incentives for sales people to try to actually go out and sell or help each other, no training, morale is low across the board - Lack of structure, lack of knowledge, lack of direction, big dreams but do not have the skills or strategy to reach them.

Explore other reviews about vRide

5.0
Jan 18, 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great product that saves people money

Cons

limited product lines to sell.

3.0
Jan 1, 2014
Recommend
CEO approval
Business outlook

Pros

Good for the environment, economy and the well-being of commuters. Saves money, time and stress for those who have a long commute. Easy, flexible and reliable transportation for the fraction of the cost of commuting alone.

Cons

The communication and fair management practices are lacking. The management in my office was run by "best friends", so it was hard to relate problems or communicate effectively due to the "favoritism" and inequality of assignments. Company was moving away from the "one-on-one" individual attention and excellent customer service it was known for, to all "Sales" vision - with an emphasis on numbers. They were moving away from a "one-stop shop" to 800 numbers and further and further away from the "Personal Touch" of making each customer feel important.

5
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