Pros
The fact that you get to work from home but alas that's only applicable until we get rid of Covid-19.
Cons
I would first like to start off with the fact that what they tell you about the company during the interview is going to be miles apart from what it actually is. It's kind of like a mirage in a desert. It's there, but it's actually not there. You have to deal with next level pressure here, I believe factory workers also for that matter are not pressurized like that. You have to keep justifying why they should not mark you absent. The system is like a typical BPO. Freshers will get attracted here just because of the salary which also if you come to think of, is far less compared to the efforts that you're supposed to putting in. They actually force their employees to write fake reviews on Glassdoor or other job portals to lure in candidates that are looking for a decent job with a decent pay.