Play with LEGO blocks at work, but make sure you don't miss even one minute of work! - Customer Service the LEGO Group Employee Review

2.0
Nov 12, 2012
Recommend
CEO approval
Business outlook

Pros

Discounts & great co-workers. The kids that call in are great. Talking to a child that's excited about your product is fun!

Cons

Let you think you're going to have a great shot at being perm after the holidays when out of the 120 temps they MAY take one. They also tell you that you'll have to work one weekend day every other week when it's every week. I was up front and honest with them, and it would have been nice to get the same in return! They also only allow approx 3 unpaid sick/pers days per year total unless you've been there several years & there's no wiggle room even for hospitalizations. Feels more like jail than work while you're there. It's made even worse when there are favorites.

Explore other reviews about the LEGO Group

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company, fun teams to work with, very engaging with customers.

Cons

Structure of remote not enjoyable. Often thrown into situations in the begining you didn't have the answers to.

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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