Pros
The product is fab so it's really easy to be enthusiastic about what you're selling. The job itself can be a lot more fun than most retail jobs. Management has an eye for interesting and fun people (who they suck out dry of life but later in cons) so the social element can be quite good.
Cons
Where to even start? The main con is the management and everything they do really. They use low hour contracts to destabilise and punish people and manipulate behaviour. Not for justifiable reasons, reasons like you said their workshops are boring and you get nothing out of them. If you want people to be stimulated by the workshops and meetings you deliver, improve your material. Many people are not zombies. Management pick like 4 people they really like because they kiss their behind and clearly sugarcoat how awful and useless they are at their jobs. The rest of you who can't pretend are doomed. Double standards are the only dependable standard for these people. One of the most insulting things is management pretend how important they are, or forget how small their stores are or that it definitely is mostly just a job, especially that people do part time. We go home and carry on with our lives, and go be human elsewhere. Not allowed at Lego Retail. Instead of being honest that you're probably pursuing something else, but can lend your skills and develop some new ones at a job you mostly have to make money, they want you to act like they cure cancer and are at the forefront of world politics. You are just lucky to be in their presence. I could write a book for this section, but don't trust the positive review. You may be of the 5 people lucky enough to be treated like a human with skills and talents like that person. If you're not willing to pretend that Lego Retail is not the be all end all of life, good luck. Also to management who will read this, pretending like corporate are "jealous" of retail is a JOKE. Someone working for core Lego group would never swap places with a retail job in a million years. (yep, they actually try to sell this to you - that someone with job stability and better benefits would rather be you haha)