Retail woes, wonderful company - Brick Specialist the LEGO Group Employee Review

4.0
Oct 11, 2017
Recommend
CEO approval
Business outlook

Pros

Great coworkers, exceptional management, enthusiastic training and development, new LEGO sets rolling in all the time, happy kids and happy parents, creative opportunities, building display LEGO sets, massive discount on personal purchases.

Cons

LOUD, terrible technical support, the common woes of retail sales (occasional irate customers, shoplifting, poor wages), limited available hours, unpleasant lighting inducing headaches (typical mall problems), traffic.

Explore other reviews about the LEGO Group

5.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Amazing employee discount and environment. Super fun place to work!

Cons

Customer support center moved to Arizona.

4.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

Cons

Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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