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      the LEGO Group

      Engaged employer

      the LEGO Group reviews

      They Take Notice of Talent - Customer Service Representative the LEGO Group Employee Review

      5.0
      Jul 6, 2016
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Understanding supervisors, plenty of opportunity for upward mobility, amazing coworkers, generally happy consumers, great benefits

      Cons

      Lack of communication about changes, too many non-global policies in a company that pushes employees to think globally

      Explore other reviews about the LEGO Group

      5.0
      Jun 19, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing company, fun teams to work with, very engaging with customers.

      Cons

      Structure of remote not enjoyable. Often thrown into situations in the begining you didn't have the answers to.

      4.0
      Jun 4, 2026
      Lego brick specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Coworkers and Supervisors Great benefits 50% off on discounts on sets

      Cons

      Overworked in the weekends and holidays there was many times where the store was understaffed and we needed more employees to work High School Mentality with some of the employee's people would have clique groups during work Going back to employees there was some employees that were very lazy and or incompetent and nothing was done about it

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