Lacks communication & transparency; sinking ship... - Sales symplr Employee Review

1.0
Sep 20, 2021
Recommend
CEO approval
Business outlook

Pros

None since acquisition of our company

Cons

Main goal of company is mergers & acquisitions so they can eventually go public/sell. There is no communication/plan for staff of acquired companies even months after you have been acquired. You are just told to be patient & "trust us" but don't have any idea what your job will be, who you will report to, territories, salary/compensation, benefits, ect. Their culture is built around executive leadership brushing off multiple sexual harassment instances (please read other reviews). They are outsourcing implementation and development to non-healthcare companies. Products are dated and rely on hardware. Lots of growing pains will be required to move to cloud and have any type of integration/similar look across solutions; especially when they are only focused on M&A. Staff is turning over at record rates and the knowledge is leaving with it.

Explore other reviews about symplr

5.0
Oct 13, 2025
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very reasonable and kind management, extremely considerate and understanding

Cons

Work depth may not facilitate technical growth as rapidly as a larger enterprise

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symplr Response
8mo
We appreciate you sharing your experience. Interns bring fresh perspectives, and your feedback helps us reflect on how we support early-career talent. We remain focused on building a culture that values people, performance, and long-term growth for every team member, at every level. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com
2.0
Apr 14, 2026
Recommend
CEO approval
Business outlook

Pros

Unlimited PTO is offered and can be a valuable benefit for those who feel comfortable using it; though, consistently heavy workloads can make it challenging to take full advantage of the policy. There are frequent career opportunities due to high turnover in certain departments, which can create openings for employees looking to advance or move into new roles.

Cons

Within the last year or two leadership has operated in a top‑down manner, dictating priorities and timelines with limited input from the teams doing the work. When projects don’t go as planned, accountability is often pushed downward rather than shared. In recent years, the company has increasingly favored lower‑cost, less‑experienced hires, which has resulted in the loss of several senior employees and institutional knowledge.

2
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symplr Response
1mo
We appreciate the time you spent at symplr and your decision to share this perspective. It’s helpful to understand how benefits, workload realities, and leadership direction have intersected in recent years. Your insights offer meaningful context as we continue evaluating how decisions are made, how teams are supported, and how experience and expertise are valued across the organization. If you’d like to share more, we encourage you to reach out to us at careers@symplr.com
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