Lots of change happens in any agency but especially is felt when we're building something new. Not everyone likes change and it's difficult for many team members sadly as not everyone sees change as a good thing - even though it is in this instance. Building a foundation takes time, but the organization still must move quickly. Finding the balance between quick decisions and longer-term implications is still challenging. Need to staff up quicker when we bring on new work. Communication is never-ending as a challenge (as w/ any company), but continue to share the good & bad ASAP.