Overall a Good Place to Work - Technical Support Engineer payabl. Employee Review

5.0
Jan 26, 2026
Recommend
CEO approval
Business outlook

Pros

Friendly and supportive team environment. Good work-life balance most of the time. Management is generally open to feedback. Interesting projects and learning opportunities.

Cons

The lack of private health insurance is a drawback, particularly in the UK where public healthcare can be difficult to access. Since most companies in the market offer this benefit, I hope it will be introduced in the near future.

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1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefit packages. Teams were collaborative, dedicated, and consistently demonstrated a strong work ethic, often going above and beyond to support the company's goals.

Cons

Excessive micromanagement, a lack of trust in employees, and a leadership style that often felt controlling. Decisions were frequently influenced by personal relationships rather than merit, raising concerns about fairness. Communication from senior leadership was at times unprofessional, including instances of shouting, inappropriate language, and disrespectful treatment of staff. My many years of professional experience, I have rarely encountered a workplace culture that left me feeling as undervalued or disrespected as an employee. One bad apple can have a disproportionate impact on the culture of an entire organization.

5.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve just hit the two-month mark here at payabl. and I couldn’t have asked for a better start. Transitioning into a new role can be daunting, but the support here has been next-level. From day one, everyone has been incredibly generous with their time, making sure I have the tools and knowledge to really hit the ground running. It’s rare to find a team so genuinely invested in each other's growth. Excited for what’s next! Also personal kudos to Nikolas Menelaou, he started the interview process with me at payabl. keeping me in the loop with every step and what to expect from each stage.

Cons

It’s a fast-paced environment (as you’d expect in FinTech!), so you need to be ready to learn quickly, but you’re never left to figure it out alone.

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