Shift Lead - Supervisor - Shift Lead - Supervisor ooShirts Employee Review

1.0
Mar 14, 2015
Recommend
CEO approval
Business outlook

Pros

Better pay than the CSR's. Looks good on a resume. You get close to the people who work there because usually they have taken the job as a last resort.

Cons

It's just a title. We are glorified babysitters being monitored 100% by CSM on a power trip in CA. No care for employees or customers. 95% of mgmt are related. We were made to degrade our employees who aren't paid what owner said they would be in his indy star interview when he took all the tax money and breaks from the mayor!

Explore other reviews about ooShirts

5.0
Feb 9, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Strong sense of community -Growing rapidly so opportunities are always popping up -Fun events for Customer Service -Great coworkers -Professional development programs in place

Cons

-High volume sometimes calls for long hours -Limited resources because policies change so rapidly -Communication between departments is not always where it needs to be

1
1.0
Jul 20, 2014
Recommend
CEO approval
Business outlook

Pros

Easy to get hired if you are willing to be treated like you have no brain.

Cons

CSM is resonsible for the "F" BBB rating. Company run by a bunch of kids who know NOTHING about providing Customer Service. Read online reviews. They say it all. No benefits. This is the definition of a modern day concentration camp. CSM so petty that she hooked up an IPad to a Segway to roll it around and spy on Indy staff from CA. In my years of CS experience, I have never seen customers ripped off and treated like they are. This company needs shut down!

4
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