A Great Agency to Work For! - Anonymous employee north9 Employee Review

5.0
Jan 4, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

SEO Travel is an incredible company to work for and be a part of. The company utilises a self management model alongside agile working that gives us a lot of agency with how we work. Alongside this, we also get opportunities to pitch and run our own internal projects that we are passionate about. SEOTravel has a mission to raise £1 million for charity in 10 years. Being a part of something that is actively attempting to make the world a better place makes working at the company feel very rewarding.

Cons

The company is very fast-paced which sometimes requires working longer hours, but we can claim back any overtime. While self-management is an excellent feature of SEO Travel it does take some adjustment. New hires can feel overwhelmed by the level of responsibility and establishing their own workload.

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north9 Response
9mo
Thank you for sharing your honest feedback. We're so pleased you feel it is a great agency to work for!

Explore other reviews about north9

3.0
Feb 15, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of support from colleagues and the clients are very interesting

Cons

Boss wants you to be a avid, woke travel loving worker and being a person who just wants to stay at home with my cat is not considered noteworthy. You start to get singled out for this even though you perform. Boss also lied about bonuses. I was promised that a performance based bonus would be on the cards at the end of the year. 2 months in was told that only those with 2 years in the firm could get bonuses.

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north9 Response
1y
Thank you for taking the time to share your experience of working at SEO Travel on Glassdoor. We always welcome feedback and strive to improve our team members' experience here. We’re really glad to hear that you felt well-supported and found the work interesting—that’s something we work hard to foster. At the same time, we’re sorry that certain aspects of your experience didn’t meet your expectations. As a specialist travel marketing company, we do tend to hire people who have a strong interest in travel, as we’ve found this leads to the best outcomes for our clients. That being said, we appreciate that different people bring different strengths to the team. Regarding the team bonus, we regret any misunderstanding. All details about the bonus structure are outlined in our handbook, and any changes are transparently discussed and agreed upon by the whole team. Since its inception, the bonus has been based on the financial health of the business and has always been fully available to those who have been with us for at least a year. We wish we had known about any concerns at the time so we could have clarified them directly. While we understand that not everyone looks for a social element in their workplace, we do believe that fostering strong team connections leads to better collaboration, a more positive work environment, and improved well-being. That’s why we run quarterly team-building events, such as a company retreat, and a Christmas party, alongside optional office working incentives. This said we are committed to hybrid working. We truly appreciate your feedback and take it seriously as we continue to improve the team’s experience. We wish you all the best in your future endeavors!
5.0
Jul 1, 2025
Recommend
CEO approval
Business outlook

Pros

Great team, great perks, drive great results.

Cons

It's very fast paced so not for everyone, but works for me.

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north9 Response
9mo
Thank you for taking the time to write a review. We're glad you feel it is a great place to work!
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