Best place I've worked. Is definitely challenging. - Senior Software Engineer nCino Employee Review

5.0
Mar 14, 2021
Recommend
CEO approval
Business outlook

Pros

Culture is amazing. Benefits are fantastic. Work life balance is great. As an illustration, I work at "HQ" (Wilmington NC) and we are in a hurricane zone, which happens. Always, the company sends out announcements to take care of yourself and your family first. No PTO needs to be taken for these sorts of events. We are involved in improving the community, are cognizant of diversity challenges and recognize the value of women in the workplace, in fact the VP, Director and Dev Management head are all women (all of whom are amazing people). We are slow to hire, slow to fire (but it happens - not everyone is cut out to work here). Perfect? No. Great overall? So far! Diversity is something we are very aware of and openly embrace, but also struggle with as the industry as a whole is challenged. We are looking for opportunities to improve in this area. With the attention that BLM received, we started a diversity initiative that is actively supported by upper management and works it's way down. We are also LGBTQ friendly. What matters is that you are good at what you do, care about others, and not be a jerk. Benefits are fantastic. As of this writing, we cover full family insurance, with prepaid (every 6 months) HSA. Very little out of pocket expenses for an employee for health care. Decent vision and dental. 20 PTO days, 10 holidays, 2 paid volunteer days, as well as bereavement and new-parent leave. Currently we are working from home as a company but we are an "in person" company so I expect we will be heading back once Covid has run it's course. Normally, working from home from time to time is generally ok, depending upon your team/job position. Hours are very flexible, within reason. You are free to work from home if sick (or take PTO). If you have a severe issue, your manager will work with you. As of us going public, stock options are no longer being offered to new employees. It wouldn't really make sense since they need to offered at the current market rate - and you can just buy them on Nasdaq. So, you can still own stock...

Cons

Getting in the door. Our interview process is not great. We know this, and are working on it, but we are VERY selective about who we let in, because we don't like turnover and want to make sure the fit is good. We are growing fast and not all of our offices (especially ones not in Wilmington) are catching up a bit. Salesforce as a tech stack is challenging to work on - we are pushing Salesforce harder than any other sales partner and sometimes that means we need to be especially innovative. Growth is also a challenge. We are the global leader in cloud banking and everyone else has sort of caught on to that, so we work hard to stay the leader - that makes for periods of stress, but the managers are great at helping to keep it from getting too strong. Career advancement is challenging, but we are aware of that and working on ways to give people opportunities, but they do exist. Raises typically go from 2 to 5 percent, but 2 to 3 percent is "normal". It's not always apparent what is or isn't required to advance. This is something that is being worked on. This isn't a "con", per se, but Pierre describes us a team, not a family. We bring our A game, every day. We work hard, play hard and care about each other, so we want people who are passionate about what they do, want to learn new things and are willing to roll up their sleeves when they have to. We work hard to maintain work life balance but we fight with our employees to ACTUALLY TAKE their vacation - that's the prevailing attitude. Our PTO does not roll over nor do we get compensation for unused days because we want you to take them. If that's the environment you like, we'll be a great company for you, if not, this might not be a good fit.

Explore other reviews about nCino

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility is really good if you have a family.

Cons

I honestly don't have any cons except they don't really invest in continuing education like they used to. Especially for external certifications. They also made pretty big changes to the downside for health benefits at the beginning of the year.

4.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

Coworkers are the kindest, most intelligent people I've ever worked with. They are always willing to collaborate with existing teammates and to teach new hires. Mid-level management and directors are good people who care about their teams. Work/life balance is well-maintained and they are extremely flexible with WFH needs. Benefits are decent, and they actively encourage social events. Flex-Fridays mean most people WFH those days. nCino experience and certifications are coveted by Financial Institutions, and look great on resumes.

Cons

Pay is really low compared to other companies, and customers (banks) often recruit employees from nCino for 1.5 - 2x the salary. High-deductible insurance used to be provided for employees and their families, with the entire deductible covered via company-provided HSA contribution. This went away last year, which effectively cut pay for employees $2000 - $8000 depending on single/family insurance. Social culture and perks of being in-office are slowly fading away since the last CEO retired. Used to have happy hour on Fridays in Bitty & Beau's coffee shop on premises, and even the CEO would hang out with the troops. Used to have food trucks on-site often during the week. Used to have spontaneous Nerf-gun fights throughout the week, and the atmosphere was a lot more fun.

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