Disorganized - Client Services Manager mthree Employee Review

3.0
Jan 2, 2025
Recommend
CEO approval
Business outlook

Pros

Lovely coworkers, overall mission is inspiring

Cons

Going through divestment became very messy and disorganized, constant changes made client communication difficult

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mthree Response
1y
Thank you for taking the time to share your feedback. It’s great to hear that you enjoyed your co-workers and find the overall company mission inspiring! We take pride in both our staff and company work culture and have a bright outlook on the future for mthree as a company. We are sorry to hear the comments about feeling the divestment process was disorganized. At mthree, we always strive to support our employees and notably through the divestment changes. As with any company divestment there will be changes, small and large. Mthree provided transparent, detailed communications to employees around any upcoming changes as well as updates of changes that were underway and breakdowns of progress made. With regard to client communication, our goal is to ensure that despite internal changes due to the divestment it would in no way impact the daily business operations and top-notch service we provide to our clients. We do understand that the needs of every client will be different, respective to their organization, so any concerns or questions that arise from the client side should be addressed directly with mthree Client Services Leadership to better understand what may be needed. We encourage open lines of communications across teams and our HR Team is another good resource to utilize for assistance regarding internal changes or communications. We remain committed to improving our processes and the support we provide. If you would like to discuss your experience further or share suggestions, we would appreciate hearing from you. Please feel free to email us at HumanResources@mthree.com.

Explore other reviews about mthree

5.0
Apr 10, 2026
Recommend
CEO approval
Business outlook

Pros

Good opportunity for recent graduates and early-career candidates Structured training helps build technical and professional skills Exposure to real client environments and workplace expectations Helpful for gaining industry experience when you do not have many other options Can boost confidence and improve communication in a professional setting

Cons

Client placement can vary a lot depending on business needs Role may not always align with your long-term career goals Full-time conversion is not always guaranteed Pay can feel lower compared to direct-hire roles Less control over where you are placed and what kind of work you do

3.0
Feb 25, 2025
Recommend
CEO approval
Business outlook

Pros

During my time at mthree, the company underwent significant restructuring, including numerous layoffs and the transition of departing from Wiley. While there were challenges, the mission behind the Hire, Train, Deploy model was strong in theory and gave me a sense of purpose in helping applicants find opportunities. The North America Talent Acquisition team was the highlight of my experience—led by people who genuinely care about their work and the candidates they support. They are what make mthree so great.

Cons

I've witnessed upper management fail to support an employee after a client placed them in a difficult situation. The entire model of mthree is to provide support from beginning to end of the candidate journey. That experience made it clear to me that mthree was not a long-term fit. The sales department has unstable relationships with clients, which directly impacts the quality and consistency of work available to consultants. As a result, those who complete the 8-week training program often find themselves in uncertain positions once their training ends. Additionally, upward mobility is extremely limited due to the company's small size, making it necessary to look elsewhere for steady career growth.

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mthree Response
1y
Thank you for taking the time to share your experience at mthree. We appreciate your recognition of our mission and the impact of the Hire, Train, Deploy model in creating opportunities for early-career talent. It’s also wonderful to hear that the North America Talent Acquisition team made such a positive impression—our people are truly at the heart of what makes mthree great. We acknowledge that periods of transition, such as restructuring and leadership changes, can bring challenges. We remain committed to improving support for both employees and consultants throughout their journey with us. Your feedback on career progression and client relationships is valuable, and we continue to explore ways to strengthen these areas to ensure long-term stability and growth for our people. We truly appreciate your contributions during your time at mthree and wish you all the best in your next chapter. Thank you again for sharing your insights. Best regards, Steven Ramos NA Talent Manager Steven.Ramos@mthree.com
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