Feb 21, 2022
kea Response
4yHey there, thank you for sharing your perspective. At kea, we’re constantly striving for ways to make work more fun and engaging–even when there’s a lull in order handling between deployments. It seems as though we could’ve provided some more clarity and done a better job of this for you. For some context on the slow-down: the reduction in the number of active customer calls being processed right now is actually in line with our revised 2022 strategy. We’re honing in on an improved product-market fit and doubling down on the precision of our automations so we can onboard brands even faster this year is all part of the plan! Rest assured we’ll be onboarding even more customers in the near future, and we hope you’ll consider re-joining the flock at that time. Thank you again for providing us with this feedback.