Nothing Positive to Report- Company is definition of Mansplain - Travel Specialist insightCuba Employee Review

1.0
Mar 15, 2018
Recommend
CEO approval
Business outlook

Pros

At least when you get let go with 13 other people you will have a Cuban travel company on your CV so it's easy to explain in an interview that you worked for a failing company with no hope.

Cons

If you enjoy working for minimum wage, enjoy working for a failing company, enjoy being spoken to like a child in every meeting, enjoy being patronized by men then you should apply to be a travel specialist! There is 1 man at this company and it's a "my way or the highway" kind of place. Your thoughts and ideas will never be valued and all you will get is patronized. I've never worked for a company that didn't wish me a happy birthday or give me a card... I've never worked for a company that didn't ask me about my kids/boyfriend/ sick parents. Nobody cares about you.. I thought when the holidays rolled around, Insight Cuba might offer a holiday bonus or a gift card or 10 dollars to Starbucks or heck.. even a card. Not one person in upper management gave any type of gift or card. I REPEAT NO HOLIDAY CARD. All we got was an email reminding us to keep our phones on for emergencies. I've never felt so worthless in all of my life or undervalued.

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insightCuba Response
8y
Thank you for your review. We very much regret that you were let go from our organization. Unfortunately, due to changes in U.S.-Cuba policy, moving office locations, recent hurricanes, and other factors, we made necessary staffing changes over time. InsightCuba has been a successful tour operator and business overall since the year 2000 and we are extremely proud of our reputation, our staff, and the contributions we all have made to the Cuba travel industry. Throughout an 18-year period, we have experienced challenges as most businesses do. However, we are dedicated and work hard to overcome any challenges we may face; we greatly appreciate the support that we receive from past and present employees. We currently have a dedicated upper management team of mostly women and one man and we all really appreciate and value our staff’s thoughts and opinions. I regret to know that you didn’t feel that your ideas were heard. At this point for sure, during all staff meetings as well as smaller team meetings, all staff are highly encouraged to contribute. Regarding your salary comment, no one on our team earns a minimum wage. Our sales team earns base salaries between $38-$44K and an additional 1-3% commission on the amount of revenue they sell. Regarding your comments about not receiving a birthday or holiday gift, we currently do recognize birthdays and work anniversaries. We have also hosted holiday parties, secret holiday gift exchanges, and baby showers in the past. Please note that we have had some employees who do not celebrate birthdays or holidays as well as some employees who have requested that their birthday information be kept private. Thus, we try to respect everyone’s requests and preferences. Also, now that we are a remote company, with staff who live all over the U.S. and in different countries, we would like to create new ways to celebrate special occasions as a team. We also strongly focus on providing other various benefits that staff appreciate such as a generous number of vacation and sick days, paid holidays, and the ability to work from home which has greatly improved our work/life balance.

Explore other reviews about insightCuba

5.0
Jun 5, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, Great vacation package plus you don't have to bid on vacation time - it's fairly easy to take time off when you need it, small company so you really get to know the people that you are working with, There's opportunity for growth!

Cons

Sometimes I missed working out of an office, but the staff make it easy to stay connected.

avatar
insightCuba Response
8y
Thank you for your review. We're happy to know that you enjoyed your work experience. As you mentioned, we are a company where everyone works from home but we do a great job staying connected!
4.0
Jul 22, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Liked Management and the trips

Cons

Company was just focused on one region, not sustainable business model

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