Seriously the worst employer ever - Travel Specialist insightCuba Employee Review

1.0
Mar 5, 2017
Recommend
CEO approval
Business outlook

Pros

you get to work from home and go on at least one trip to Cuba

Cons

they don't give you any opportunity to move up in the company and they don't pay you enough to continue working there. there are 4 people in the company who make all the decisions and they are all terrible business people with little experience in the travel industry. the company is definitely not doing great right now and about 4 people were fired in the past few months and everyone is looking for other jobs because no one feels like the company will last another year. those same 4 people who manage the company don't respect any of the other employees and don't value them at all. the business structure needs a complete makeover

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insightCuba Response
9y
Thank you for your feedback. I hope that you will reach out to anyone who you feel comfortable confiding in at our company to address your concerns. Regarding your comments, I regret to know that you are disappointed about opportunities to move up within the organization. We understand that opportunities for growth are very important to everyone and we try to encourage staff to express their interest in moving up and continuing to grow with us. We actually prefer to promote from within, and as you probably are already aware, 80% of our management positions are held by people who started at an entry level position within the company. In the past six months, two employees received a promotion. As we are a small company, changes of positions and promotions are based on merit as well as the needs of the organization. As far as employee compensation, we periodically evaluate our benefits and compensation package against nationwide averages, those offered within the travel industry, and many found here on Glassdoor, and we’ve found that we exceed those standards for other comparable companies in the travel industry and found on Glassdoor. Additionally, our staff recently started working remotely, which allows maximum employee flexibility, improves work-life balance, and saves on commuting time and expenses. With regard to your comment regarding the health of insightCuba, while we are always looking to be a better company for our guests and our employees, it's worth mentioning here that we just came off our two most successful years out of the past 17, created and launched a new travel brand with 15 new products, won the World’s Top Cuba Travel Specialist Award from Condé Nast Traveler magazine for the second year in a row, and recently hired two great staff members.

Explore other reviews about insightCuba

5.0
Jun 5, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home, Great vacation package plus you don't have to bid on vacation time - it's fairly easy to take time off when you need it, small company so you really get to know the people that you are working with, There's opportunity for growth!

Cons

Sometimes I missed working out of an office, but the staff make it easy to stay connected.

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insightCuba Response
8y
Thank you for your review. We're happy to know that you enjoyed your work experience. As you mentioned, we are a company where everyone works from home but we do a great job staying connected!
4.0
Jul 22, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Liked Management and the trips

Cons

Company was just focused on one region, not sustainable business model

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